No longer accepting applications
General Manager - Insurance Operations
HCLTechPushkar, IN4 days ago
Job description15 years + operational management experience Track record for delivering end to end process improvements and transformation, including offshoring of complex processes First-hand experience of RPA and driving Lean change a strong advantage Onshore / offshore operating structure, including responsibility for managing significant teams based outside India (preferably UK or US) Complex process background, preferably including Insurance process . Not necessarily in life & pensions sector but familiarity with financial services highly desirable. Ability to work in matrix / dotted line structure Strong communication and influencing skills – very important because of number of UK-based direct reports Personal flexibility and willingness to travel at short notice Candidate needs to be credible both to FCA as an Approved Person (hence importance of relevant experience) and to Clients Responsible for up to 300 people Reporting to the COO
Role : Head of Delivery (Insurance Operations)
Department : Insurance Business Services (Business Process Outsourcing Division)
Location : Chennai, India
Key relationships : Operations team, Customer, IT delivery Team, Development team, Infra teams
Role Description :
Functional responsibility will cover service delivery both onshore and offshore.
- Initially taking on management of Offshore operational resources in Chennai and Lucknow
- Responsible for improving Turnaround time, Active time, Customer Satisfaction
- Increasing and driving more work offshore
- Implementing RPA and other automation
- Working with IT to deliver customer innovation – eg new “Digital” processes for our clients
- Supporting new sales opportunities to deliver refined and new service offerings for our existing and new clients
Skillsets required
Create a job alert for this search
Operation Manager • Pushkar, IN
Related jobs
)
)
- Promoted
Senior Operations Specialist (Home Services)
InstaServicePushkar, IN Job Title : Senior Operations Specialist.InstaService is a fast-growing on-demand home services platform, offering professional.
California, Texas, Florida, and 23 other states.We are on a mission to...Show moreLast updated: 30+ days ago
- Promoted
- New!
Senior Manager Marketing Operations
ZoomRxPushkar, IN Senior Marketing Operations & Analytics Manager, Life Sciences.ZoomRx is a rapidly growing life science market research and consulting company founded upon the belief that there is important work t...Show moreLast updated: 6 hours ago
- Promoted
Contracts Manager
LEIGHTON INDIA CONTRACTORS PRIVATE LIMITEDAjmer, IN Experience in industrial building is mandatory.Qualification BTech / Dip in Civil.Day to day correspondence management with Client and maintaining record.
Preparation and Evaluation of claim and claim...Show moreLast updated: 6 days ago
- Promoted
- New!
Head of Cloud Service Management
The Premier Consultants ( Recruitment Company )Pushkar, IN Hiring for an IT US based Company.Job Title : Head of Cloud Service Management.Department : Cloud Operations Infrastructure.
Bachelor’s or master’s degree in computer science, Information Systems, or ...Show moreLast updated: 20 hours ago
- Promoted
TPRM Senior Manager (Qatar)
Cubical Operations LLPajmer, rajasthan, in Job Description – TPRM Senior Manager (Qatar Travel Requirement).Senior Manager – Third-Party Risk Management (TPRM).Qatar (Frequent travel to / from India).
India (Work from India when not travelling...Show moreLast updated: 3 days ago
- Promoted
Operation Manager
ConfidentialNashik, Ajmer We are seeking a dynamic Operations Manager to lead our operational team in India.The ideal candidate will be responsible for overseeing daily operations, ensuring efficiency, and developing strate...Show moreLast updated: 18 days ago
- Promoted
- New!
Country Manager
Quectelpushkar, gujarat, in Support local sales team to grow revenue / market share and develop new design-in / design-win account or project from product line side.
Develop and lead the product promotion strategy in local regio...Show moreLast updated: 22 hours ago
- Promoted
- New!
Head Of Cloud Service Management
The Premier Consultants ( Recruitment Company )Ajmer, Republic Of India, IN Hiring for an IT US based Company.Job Title : Head of Cloud Service Management.Department : Cloud Operations Infrastructure.
Bachelor’s or master’s degree in computer science, Information Systems, or ...Show moreLast updated: 17 hours ago
- Promoted
Assistant Manager
TPPushkar, IN Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.
Promote complementary telecom services such ...Show moreLast updated: 2 days ago
- Promoted
Manager - Trade Operations
Delta ExchangePushkar, IN Delta Exchange is a dynamic and rapidly growing crypto exchange that specializes in facilitating derivatives trading, with a primary focus on Options trading.
We are India’s largest and world’s 2nd ...Show moreLast updated: 11 days ago
- Promoted
Senior Program Manager
Ironbook AIPushkar, IN The Program Manager is responsible for leading and coordinating a portfolio of IT projects within the financial services domain, ensuring alignment with business objectives, regulatory requirements...Show moreLast updated: 2 days ago
- Promoted
Business Development Manager (US Staffing Services)
Integration International Inc.Pushkar, IN Only candidates with proven experience in.Direct clients / MSP Experience.Applicants from other industries are requested.
A brief introduction about our company.Integration InfoTech India P Ltd.We a...Show moreLast updated: 30+ days ago
- Promoted
Operations Lead
Flock AIAjmer, IN Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry.
Our platform creates lifelike AI-gener...Show moreLast updated: 9 days ago
- Promoted
Business Operations Specialist
OTP TalenAqua Private LimitedPushkar, IN Job Description : Business Operations Manager / Analyst / Specialist.Business Operations professional.The ideal candidate will bring expertise from.
Pharma, E-commerce, or Retail industries.This role...Show moreLast updated: 4 days ago
- Promoted
Operations Associate- US
AmberAjmer, IN Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show moreLast updated: 30+ days ago
- Promoted
Lead – People Operations
Chargebeepushkar, gujarat, in Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show moreLast updated: 14 days ago
- Promoted
Revenue Operations Manager
XshorePushkar, IN We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show moreLast updated: 13 days ago
- Promoted
- New!
Enterprise Account Manager
AppLogic Networkspushkar, India AppLogic Networks (Formerly Known as Sandvine).This new name marks the start of a new chapter for our company following a number of significant transformations over the past year, including increas...Show moreLast updated: 5 hours ago