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E-Commerce business associate

E-Commerce business associate

ConfidentialIndore, India
5 days ago
Job description
  • Job Description We are looking for a customer-centric and cordial E-Commerce Business Associatewho can streamline all e-commerce activities. You should be able to forecast salesand resolve conflicts. You should be able to grow the business using positive customer experience. Job Objectives
  • To retain long-term consumer relationships
  • Coordinate with the E-Commerce Manager in planning promotional offers andproduct discounts
  • Organize e-commerce activities Roles & Responsibilities
  • Managing Online Portals of the clients
  • Manage online e-commerce accounts of clients
  • Respond to customer web inquiries regarding online merchandise or serviceorders
  • Assists customers with product selection, answer basic questions and suggest various product options that are available.
  • Understanding client problems
  • Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue
  • Take accountability and responsibility for the work assigned Competencies Required
  • Excellent written and verbal communication skills
  • Proficiency in MS Office and relevant software
  • Excellent organizational and time management skills
  • Ability to work collaboratively with other departments
  • Handle multiple projects / assignments at the same time
  • Build client relations Preferred Education Any Graduate or Post Graduate (BE / BBA / MBA) Work Location & Job Type You'll be required to work full-time from our head office in Indore

    • Skills Required

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