Grazitti Interactive - AI Engineer / Developer

Job Summary :

We are seeking a highly experienced and innovative First Responder AI Expert with 5-7 years of experience to lead the development of AI agents designed for instant, context-aware responses. This role is a blend of AI engineering, natural language processing (NLP), and deep domain knowledge of business operations.

The ideal candidate will be responsible for creating, deploying, and optimizing AI agents that act as a "first responder" to various queries and events-from a customer's support request to an internal employee's question about HR policies or a sales team's need for real-time data. You will be instrumental in automating support, knowledge access, and operational workflows across the organization.

Key Responsibilities :

End-to-End Agent Development :

• Design, develop, and deploy conversational and autonomous AI agents that can triage, answer, and resolve user requests in real-time.
• Leverage and fine-tune large language models (LLMs) and other generative AI technologies to build highly effective "first responder" applications.
• Implement robust RAG (Retrieval Augmented Generation) systems to ground agent responses in accurate, up-to-date, and proprietary organizational data.

Workflow Automation :

Prompt Engineering & Agent Design :

Data & Knowledge Management :

Performance Monitoring & Optimization :

Collaboration & Leadership :

Required Qualifications :

Education :

Experience :

Programming :

NLP & Generative AI Expertise :

MLOps & Cloud :

System Integration :

Preferred Qualifications (Bonus Points) :

(ref : hirist.tech)