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1CloudHub - Presales Consultant

1CloudHub - Presales Consultant

1CloudHubChennai, India
4 days ago
Job description

Role & responsibilities :

Pre-Sales Support :

  • Handle technical queries : Address and resolve any technical questions or objections from potential customers.
  • Engage in technical workshops : Organize and lead workshops or technical sessions to dive deeper into solution benefits and capabilities.
  • Develop technical collateral : Create and maintain technical resources, such as white papers, case studies, and FAQ documents, to assist in the sales process.

Customer Needs Analysis :

  • Understand client requirements : Engage with prospective customers to identify their technical and business challenges.
  • Conduct technical assessments : Help clients understand how your product or service can solve their specific pain points.
  • Map out solutions : Work with customers to determine the right solution, aligning with their infrastructure, goals, and future roadmap.
  • Solution Design and Customization :

  • Tailor solutions : Design or customize solutions to meet the unique needs of the customer based on the company offerings.
  • Proposal creation : Develop technical documentation, including solutions design, configurations, and detailed technical specifications.
  • Presentations and Demos :

  • Technical presentations : Lead presentations to stakeholders, including technical and non-technical audiences, explaining how the proposed solution works and its benefits.
  • Collaboration with Sales Teams :

  • Work closely with sales reps : Collaborate with the sales team to define strategies, set expectations, and ensure the sales pitch is technically sound.
  • Provide expertise on RFPs / RFQs : Help respond to Request for Proposals (RFPs), Request for Quotes (RFQs), and other tender documents by providing technical insights and ensuring feasibility.
  • Customer Relationship Management :

  • Customer engagement : Build relationships with key technical stakeholders and ensure ongoing communication during the sales cycle.
  • Provide technical support : Offer guidance and expert support during customer evaluation and decision-making processes.
  • Post-sale transition : Work closely with the implementation or customer success teams to ensure smooth handovers and successful deployment.
  • Market and Product Expertise :

  • Keep up-to-date with the latest features, updates, and capabilities of the companys products.
  • Competitive analysis : Understand and communicate how your solution compares to competitors, highlighting unique differentiators.
  • Sales Enablement :

  • Contribute to sales strategies : Provide input on sales strategies based on technical feedback and understanding of customer needs.
  • Assist in closing deals : Participate in closing deals by offering technical assurance and confidence to the client.
  • Good to have cloud (AWS, Azure) exposure.
  • (ref : iimjobs.com)

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