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Java Production Specialist

TarmackBangalore

4 days ago

Job description

About the Role :

Our client a leading IT services company with over 20,000 employees is looking for skilled and motivated Java Production Specialists to join their on-site support teams in Bangalore and Hyderabad. This role focuses on providing L2 / L3 production support for enterprise Java applications in a fast-paced, client-facing environment.

Ideal candidates will have strong troubleshooting skills, hands-on experience with monitoring tools, and proficiency in Linux / Unix environments.

Key Responsibilities :

Provide L2 / L3 support for Java-based enterprise applications in a production environment.
Monitor system performance and application health using tools such as AppDynamics, Splunk, Dynatrace, Kibana, and Control-M.
Perform root cause analysis (RCA) and collaborate with development teams for permanent resolutions.
Conduct code-level debugging and contribute to bug fixing and support automation.
Execute SQL queries for troubleshooting and data validation.
Utilize Linux / Unix command-line tools for diagnostics and support.
Adhere to ITIL / ITSM processes for incident, problem, and change management.
Maintain runbooks, support documentation, and knowledge base articles.
Collaborate effectively with cross-functional and geographically distributed teams.

Required Skills :

4 - 7 years of hands-on experience in Java production support, including bug fixing and automation.

Proficiency in one or more monitoring / logging tools : AppDynamics, Splunk, Dynatrace, Kibana, Control-M, or ServiceNow.

Strong SQL skills for query writing and issue investigation.

Solid debugging and problem-solving skills at the code and application level.

Comfortable working in Linux / Unix environments using the command line.

Familiarity with ITIL / ITSM frameworks.

Excellent verbal and written communication skills.

Ability to thrive in a high-pressure support environment and drive long-term resolutions.

Additional Details :

This is a work-from-office role, Monday to Friday.

Candidates should demonstrate a problem-solving mindset and be comfortable in a fast-paced production support environment.

(ref : hirist.tech)

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Production Specialist • Bangalore