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L'Oreal - Key Account Manager - Retail Domain

L'Oreal - Key Account Manager - Retail Domain

L'Oreal India Pvt LtdMumbai, India
11 hours ago
Job description

Key Responsibilities :

  • Responsible for the development of the omni-channel retailer(s)
  • Lead the negotiation with retailer(s) on Annual Joint-Business plan taking into account the growth levers to achieve objectives (sell-in, sell-out, market share) and brand profitability within the channel.
  • Define and implement Go to Market strategy with cross-functional teams (marketing, media, supply chain, IT, Retail, Education. etc.).
  • Lead the translation and execution of the omni-trade marketing strategy into impactful retailer programmes, respecting and tracking budget and commercial targets. Track the ROI on actions.
  • Analyse and interpret retailer(s)' omni-performance to identify strengths, weaknesses and business opportunities.
  • Works closely with digital & brand marketing team to help optimize omni marketing initiatives, results analysis, and campaign execution.
  • Regular review with Omni-Retail Manager on brand initiatives, sales trending, and action plans to ensure key checkpoints are met.
  • Build strong customer relationship and long-term partnerships with retailers.
  • Represent the retailer / internal client and coordinate all departments in this regard.
  • Deliver results : responsible for monitoring and achieving both sell-in and sell-out performance
  • Monitor and analyse E-commerce key metrics, drive insights, and identify opportunities
  • Optimize GMV via e-store operations (stock availability, promotion mechanics) and digital touchpoints (e-store design, campaign pages, banners and product pages, onsite search & affiliates)
  • Plan, develop and execute campaign proposals for retail partners
  • Oversee the orders processing and work closely with our partner to control and minimize stock holding
  • Collaborate with Marketing teams to enhance brand's visibility to drive sales performance and work across all relevant cross-functional areas (Digital, Supply Chain, Finance, Education)
  • Lead or participate in the negotiations with retailers / clients on key launches, space, location and stock. Establish and develop partnerships and strong relationships with retailers
  • Establish and implement the plan including trade marketing / animation / merchandising / training. Follow up return-of investment of actions and animations.
  • Deliver results : responsible for monitoring and achieving both sell-in and sell-out performance

Key Deliverables & KPIs :

  • Delivering Top Line sell out Targets
  • Joint Business Plan Objectives (including but not limit to Sales Targets, Key Moments / Activations, Marcom Support / Investment)
  • Market Share Gain by Retailer
  • Plan and execute Omni Channel activations for retail and E-Commerce platforms
  • Key Competencies :

  • Analytical, proactive, driven to optimise brand's online and offline performance via partners
  • Agile to move and adapt in a complex, fast-paced environment to work with multiple stakeholders
  • Experience in managing retail and E-Commerce platforms
  • Strong business acumen
  • Ability to thrive in an ambiguous environment and a passion for success and winning
  • Key Relationships :

  • Channel Partners (Online and Offline)
  • Marketing Team
  • Finance & Control
  • Visual Merchandising & Retail Design team
  • (ref : iimjobs.com)

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    Key Account Manager • Mumbai, India