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Implementation Consultant

Implementation Consultant

IKAI Technology SolutionsLucknow, IN
1 day ago
Job description

Job Summary :

We are looking for an experienced Implementation Consultant to support the successful product deployments in the pharmaceutical and clinical trial domain . The ideal candidate will have a deep understanding of clinical trial processes, EDC / CTMS / IRT systems, and data management , ensuring seamless implementation, configuration, and support for customers.

Key Responsibilities : Product & Process Expertise

  • Stay up-to-date with all clinical product features and releases .
  • Analyze and understand current business processes, events, and data flows .
  • Understand the impact of process changes and align them with business requirements.
  • Act as a Clinical Subject Matter Expert (SME) , providing guidance to project teams.
  • Write and document business requirements , translating them into functional solutions.

Implementation & Client Engagement

  • Lead client engagements to guide them through release planning and implementation efforts .
  • Manage communication across internal teams, stakeholders, and customers .
  • Ensure high-quality project deliverables, tracking status, risks, and issues.
  • Oversee data mapping specifications for Saama Data Review Models .
  • Act as a client liaison , collecting feedback and ensuring timely issue resolution.
  • Support User Acceptance Testing (UAT) , assisting in configuration changes and issue triaging .
  • Ensure a smooth transition from implementation to support.

    • Analytics & Reporting

  • Provide advanced analytical and reporting support for various projects.
  • Identify and define new sources of relevant clinical data for integration.
  • Conduct data analysis and provide actionable recommendations .
  • Support configuration quality checks to ensure solutions meet business objectives.

    • Required / Must-Have Skills :

  • Experience in the pharmaceutical industry is essential .
  • Strong knowledge of one or more clinical systems , including :
  • EDC Systems (e.g., Medidata Rave, Veeva EDC, Oracle Clinical, Medrio, InForm).
  • CTMS Systems (e.g., Siebel CTMS, Medidata CTMS, Veeva CTMS).
  • IRT Systems (e.g., YPRIME, Parexel ClinPhone).
  • Lab Systems (e.g., Central Labs, Local Labs).
  • Good understanding of clinical trial processes, EDC study setup, and reporting workflows .
  • Bachelor's or master's degree in healthcare , Computer Science, Engineering, or a related field .
  • 3-5 years of experience as a Product Manager or 1-2 years as a Product Owner .
  • Experience working in an Agile environment .

    • Good-to-Have Skills :

  • Familiarity with Software Development Life Cycle (SDLC) .
  • Understanding of FDA regulations (21 CFR Part 11, GxP) .
  • Experience working on multiple product life cycles .
  • Technical knowledge of software development and web-based applications .
  • Experience with healthcare software applications , particularly clinical systems.

    • Why Join Us?

  • Work on cutting-edge clinical data and analytics solutions .
  • Collaborate with a highly skilled pharmaceutical and clinical research team .
  • Competitive salary, career growth opportunities, and exposure to leading life sciences technologies .

    • If you are passionate about clinical data, implementation, and digital transformation , we encourage you to apply!