Senior Principal Consultant - MS Dynamics 365 SCM F&O Functional

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior Principal Consultant - MS Dynamics 365 SCM Functional

In this role you will be responsible for the configuration, customization, and maintenance of our Microsoft Dynamics 365 SCM system. This role plays a vital part in ensuring our SCM system effectively supports our customer relationship management and business processes.

Responsibilities

• Microsoft Dynamics 365 Configuration : Configure and customize Microsoft Dynamics 365 to meet specific business needs, including the creation of entities, forms, workflows, and dashboards.
• System Integration : Integrate Microsoft Dynamics 365 with other business systems and applications, ensuring seamless data flow and a unified customer view.
• User Training and Support : Provide training to end-users and support for Microsoft Dynamics 365 functionality to ensure effective system utilization.
• Customization and Development : Develop custom plugins, workflows, and custom code (JavaScript, .NET) to extend and enhance SCMfunctionality.
• Data Management : Manage data within the SCM system, including data imports, exports, and data quality assurance.
• Reports and Analytics : Design and generate reports and analytics using SCM data, creating dashboards and visualizations.
• Security and Access Control : Administer security roles, profiles, and access controls to protect sensitive customer data.
• Troubleshooting and Issue Resolution : Diagnose and resolve technical issues and discrepancies within Microsoft Dynamics 365.
• Documentation : Create and maintain documentation related to system configuration, customizations, and processes."

Qualifications we seek in you!

Minimum Qualifications / Skills

Preferred Qualifications / Skills