CRM Specialist

Description

We are seeking a CRM Specialist to join our team in India. The ideal candidate will be responsible for managing our CRM system, analyzing customer data, and collaborating with various teams to enhance customer engagement and satisfaction.

Responsibilities

• Manage and optimize the CRM system to improve customer engagement and retention.
• Analyze customer data to identify trends and insights that can inform marketing strategies.
• Collaborate with sales and marketing teams to ensure alignment in customer outreach efforts.
• Develop and implement CRM campaigns to enhance customer experience.
• Provide training and support to team members on CRM best practices and features.

Skills and Qualifications

Education

Bachelor Of Computer Application (B.C.A), Bachelor of Arts (B.A), Bachelor Of Technology (B.Tech / B.E), Bachelor of Commerce (B.Com), Master OF Business Administration (M.B.A), Bachelor of Business Administration (B.B.A), Bachelor of Science (B.Sc)

Skills Required

crm software, Data Analysis, Lead Generation, Email Marketing, Customer Segmentation, Reporting Tools, Campaign Management, Database Management, Technical Support