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Global Operations Specialist

Global Operations Specialist

Insignia Shipping ServicesMumbai, Maharashtra, India
8 days ago
Job description

Job Title : Global Operations Coordinator – Port Agency Division

Location : Andheri West, Mumbai, India

We are seeking a highly motivated and experienced Global Operations Coordinator to oversee and manage operations within the Port Agency Division . The ideal candidate will play a critical role in ensuring the seamless coordination of port activities, maintaining high service standards, and building long-term client relationships.

Key Responsibilities :

  • Oversee and manage port agency operations, including vessel coordination, port clearance, and cargo handling.
  • Liaise with port authorities, customs officials, and other stakeholders to ensure timely operations.
  • Provide regular updates to clients on vessel schedules, cargo status, and operational performance.
  • Monitor costs, budgets, and service efficiency to ensure profitability and customer satisfaction.
  • Identify opportunities to improve operational workflows and implement best practices.
  • Build and maintain strong relationships with shipping lines, agents, and clients.
  • Ensure compliance with international maritime laws, safety regulations, and company policies.
  • Prepare reports and analyze operational data to identify trends and inform decision-making.

Qualifications and Skills :

  • Bachelor’s degree in Shipping, Logistics, Business Administration, or a related field.
  • 3+ years of experience in port agency services or related maritime operations.
  • Strong understanding of port logistics, customs regulations, and maritime documentation.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
  • Proficiency in operational software and MS Office Suite.
  • Knowledge of global shipping trends and practices is a plus.
  • What We Offer :

  • Competitive salary package
  • Opportunities for career growth and development
  • A dynamic and collaborative work environment
  • Exposure to international operations