Loan Operations & Servicing Manager

Key Responsibilities : Loan Operations / Servicing (Associate Director)

• Facilitate teams to critically review and manage Loans (bi-lateral and syndicates loans), Treasury & Cash Management Services and Trade Finance Operations for efficiency, effectiveness and simplification.
• Manage large teams, ensure overall governance from processing, training and learning & development requirements
• Identify risks and issues in business processes and systems and provide training programs on new processes as needed.
• Demonstrate aptitude to challenge current processes by understanding the target operating model and suggest solutions to bring efficiencies in the process
• Establish culture of continuous process improvements, identifying opportunities for improving quality and controls, ideas to eliminate waste and improving both efficiency and effectiveness.
• Act independently to determine methods and procedures on new or special assignments. Use professional concepts in developing resolution to moderately complex issues.
• Establish and maintain constructive working relationship and keep stakeholders (internal and external) informed of progress or status, addressing the underlying needs and providing solutions
• Display sound understanding of cost of operations and consciously strive for opportunities to drive the cost down without impacting the delivery
• Demonstrate good acumen for creating Sales and Marketing strategies for new business development
• Ensure compliance with the data governance policies, standards and operational procedures

Candidates should possess the following :