Manager-Process Excellence

Role & responsibilities

• Lead the journey of process excellence and strategic process improvement projects, and act as a subject matter expert to stakeholders in identifying and prioritizing process improvement projects.
• Lead improvement initiatives by enlisting and influencing cross-functional teams that deliver tangible business results through the application of Lean and Six Sigma principles, methodologies, and tools.
• Understanding internal / external Customer needs of the process and driving process improvements, focused on process optimization, cost reduction, customer experience and operational excellence.
• Calculate financial cost & benefits.
• Lead a cross-functional team to work with transformation work stream heads to identify and assess opportunities across initiatives that will drive efficiency.
• Process development, implementation, assessment, automation, and improvement using process improvement tools like lean and six sigma.
• Measure process adequacy, effectiveness and improve compliance score. Support process owner for implementation.
• Energize teams and stakeholders, collect data, conduct diagnostic analysis, identify opportunities that positively impact quality, cost, operational excellence, and customer satisfaction and present action plan.
• Collaborate and engage cross functional members at all levels of the organization and execute initiatives that will drive quantifiable savings / improvements.
• Implementation of ISO Certification standards

Preferred candidate profile

Skills Required

process assessment, Automation, Process Development, Process Review, Stakeholder Management