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Sr Product Analyst - Translation Hub

Sr Product Analyst - Translation Hub

ConfidentialHyderabad / Secunderabad, Telangana
30+ days ago
Job description
  • Develop a deep understanding of the translation platform and related api, mapping customer journeys and creating detailed personas to improve user experiences.
  • Engage directly with customers at key touchpoints, gaining insights into their interactions with Enterprise Data and AI platforms.
  • Build and foster an active user community, facilitating knowledge-sharing and enhancing the adoption of data and AI products.
  • Partner with multi-functional teams to refine customer insights and journey mapping, adapting solutions to meet evolving business and operational needs across regions
  • Alignment with business for the product success and opportunities :

    • Work with business stake holder to understand the data needs and find opportunities to enable them on the platform.
    • Go-to-Market (GTM) Strategy :

    • Collaborate with Product Management to implement comprehensive GTM strategies for data and AI products.
    • Align GTM messaging and product positioning with organizational needs, enabling effective adoption and broader applicability of solutions
    • Support the launch of new products and features, working closely with multi-functional teams to ensure GTM plans are well-executed and drive product adoption.
    • Support & Advocacy :

    • Provide Last Mile Support and Solutions on Demand for both data, ensuring prompt resolution of customer challenges and delivering a seamless user experience.
    • Assist in customer onboarding and training, ensuring users fully understand how to demonstrate the platform s data capabilities.
    • Identify and develop brand ambassadors within the customer base to advocate for the product s unique benefits.
    • Provide targeted support for unique business requirements, enabling seamless integration of data capabilities into broader operational frameworks
    • Product Performance & Data Analysis :

    • Monitor and analyze product performance metrics using advanced analytics to gain insights into customer behavior and product usage.
    • Work closely with engineering, product management, and other teams to ensure the successful execution of product goals, focusing on data, analytics, and AI-driven innovations.
    • Use data and analytics to drive improvements and recommend strategies for optimizing product features and the overall customer experience.
    • The insights and optimizations from product analytics will ensure alignment with overarching business goals and operational priorities, supporting scalable and impactful outcomes.
    • What we expect of you

    • Master s degree and 7 to 10 years of Information Systems experience OR
    • Bachelor s degree and 8 to 10 years of Information Systems experience OR
    • Diploma and 10 to 12 years of Information Systems experience
    • 5-7 years of experience in a product analyst role.
    • Basic Qualifications :

    • 5-7 years of experience in a product analyst role, especially with data and AI products, and a focus on GTM execution.
    • Worked in Data platforms.
    • Experience of working closely with data engineering.
    • Experience in GTM strategy development and execution, with a track record of supporting product launches and ensuring product-market fit.
    • Strong skills in Excel and hands-on experience with Agile methodologies (Scrum / SAFe).
    • Excellent communication and social skills, with the ability to work collaboratively with cross-functional GTM, product, and engineering teams.
    • Preferred Qualifications :

    • Have worked on translation workflows, and apis.
    • Familiarity with big data technologies, AI platforms, and cloud-based data solutions.
    • Knows SQL.
    • Ability to work effectively across matrixed organizations and lead collaboration between data and AI teams.
    • Passion for technology and customer success, particularly in driving innovative AI and data solutions.
    • Experience in services or consulting related to data and AI products is a plus, and familiarity with biotech / pharma is beneficial.
    • Soft Skills :

    • Excellent analytical and solving skills.
    • Ability to work effectively with global, virtual teams
    • High degree of initiative and self-motivation.
    • Ability to handle multiple priorities successfully.
    • Team-oriented, with a focus on achieving team goals
    • Strong presentation and public speaking skills.
    • Skills Required

      Data Analysis, Sql, Python, a / b testing, Market Research

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