Process Associate Retail Banking

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook .

Inviting applications for the role of Process Associate Retail Banking

Employee will be responsible to carry out the production at process level in an utmost efficient manner adhering to all the process level protocols

Responsibilities

As part of the Mortgage services team you will be required to :

Ability to comprehend information / data set

Ability to deliver work as per agreed accuracy service levels along with good efficiency

Communication with onshore team for getting the resolutions on pending information

Qualifications we seek in you

Minimum qualifications

Any graduate

Preferred skills

Ready to work on stretched working hours due to volume fluctuations

Good comprehension & e-mail writing skills

Decision making skills required

Ability to analyze and observe things

Interpersonal Skills

Excel Skills Intermediate

Take non scripted inbound & outbound calls

Awareness of Microsoft office resources

Why join Genpact

• Be a transformation leader Work at the cutting edge of AI automation and digital innovation
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
• Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

IC

Key Skills

Internship,Coaching,Information Technology Sales,Administration Support,Financial Planning

Employment Type : Full-Time

Experience : years

Vacancy : 1