Implementation Engineer

Location : Bangalore

Company : Storefox.ai

About Storefox.ai

Storefox.ai is revolutionizing the retail industry with our cutting-edge in-store intelligence platform. By leveraging AI-driven solutions, we capture and analyze in-store interactions, providing actionable insights that empower retailers to enhance customer experiences and maximize profitability.

As an Implementation Engineer at Storefox, you’ll play a pivotal role in scaling our operations and delivering excellence across our growing portfolio of retail clients. You will be responsible for installing and configuring our software solutions at client stores. You will work closely with the technical team to ensure seamless installations, troubleshoot basic technical issues, and provide suggestions for process improvements. This role is ideal for someone with an engineering background who enjoys working hands-on with technology and has a knack for problem-solving.

What you’ll be expected to do

• Lead with Impact : Take full responsibility of in-store deployments. Install and configure Storefox software at client stores using remote tools like AnyDesk , or UltraViewer . Create and manage configuration as part of the installation process.
• Drive Operational Excellence : Troubleshoot device connectivity to systems and execute necessary PowerShell commands according to our SOP. Provide technical support during installations and troubleshoot issues as they arise.
• Strategize for Success : Collaborate with the team to improve installation procedures and share feedback for process enhancement. Communicate effectively with internal teams and clients to ensure smooth implementation.
• Act as an Owner : Manage operations as if they were your own business, proactively identifying opportunities to optimize processes, reduce costs, and drive revenue growth.

Why We’re Excited About You

Requirements

Bonus Points

Why Join Storefox.ai?

At Storefox.ai, you’ll be part of a mission-driven team redefining how retailers optimize their operations and delight customers. As a Senior Operations Manager, you’ll have the autonomy and resources to drive meaningful change and advance your career in a cutting-edge industry.

If you’re ready to take on this challenge and lead with purpose, we’re excited to hear from you!