Client Data Governance Lead

About Us : MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited :

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

Job Title : Assistant Vice President – Central Data Management (CDM)

Location : MGS, BCIT Bengaluru

Reports To : Vice President – Planning or FI Japan

Department : Planning or FI Japan

Position Summary :

The Assistant Vice President – Client Data Management (CDM) will lead a specialized team responsible for KYC Book of Work (BOW) Management , Data Management , Management Information System (MIS) Reporting & Analytics , and Automation Initiatives . This role is critical in ensuring data integrity, process standardization, and delivery of actionable insights to support strategic decision-making across the organization.

Key Responsibilities :

Leadership & Governance :

Provide strategic direction and leadership to the CDM team, ensuring alignment with organizational objectives.

Establish governance frameworks, policies, and performance management processes.

Drive regional expansion of CDM services while ensuring compliance with regulatory requirements.

Book of Work & Data Management :

Oversee KYC BOW management and ensure timely execution of deliverables.

Maintain data accuracy, integrity, and compliance across multiple systems.

Conduct regular process audits and implement improvements for efficiency and risk mitigation.

MIS Reporting & Analytics :

Design and implement standardized reporting frameworks and dashboards using Power BI and other visualization tools.

Deliver accurate and timely MIS reports to senior management and stakeholders.

Introduce advanced analytics techniques to support strategic initiatives.

Automation & Process Optimization :

Identify and implement automation opportunities to streamline processes and reduce manual effort.

Lead ad-hoc automation projects from concept to delivery, ensuring measurable impact.

Monitor and evaluate the effectiveness of implemented solutions.

Team Development :

Recruit / mentor, and / or develop team members to build a high-performing unit.

Foster a culture of continuous improvement, innovation, and collaboration.

Provide ongoing training and career development opportunities.

Qualifications & Experience :

Education :

Bachelor’s or Master’s degree in Business Administration, Data Analytics, Information Systems, or a related discipline.

Experience :

Minimum 10 years of experience in data management, reporting, or analytics, with at least 3 years in a leadership role.

Proven expertise in Power BI, Tableau, and process automation tools like Alteryx.

Strong understanding of KYC processes and regulatory compliance.

Technical Skills :

Proficiency in data visualization, reporting automation, and workflow tools (e.G., JIRA, Confluence).

Behavioral Competencies :

Strong leadership and stakeholder management skills.

Excellent communication, problem-solving, and decision-making abilities.

Ability to manage multiple priorities in a dynamic environment.

Key Performance Indicators :

Timely and accurate delivery of BOW and MIS reports.

Successful implementation of automation projects with measurable efficiency gains.

Team growth, engagement, and capability development.

Compliance with governance and regulatory standards.