This job offer is not available in your country.
3 Days Left : Chief Operating Officer
TECEZEIndia11 hours ago
Job descriptionOversee all client delivery activities : project delivery, managed services, support, implementation, field services. Implement KPIs, SLAs, metrics, dashboards to monitor performance, quality, utilization, margins. Drive continuous improvement, standardisation of delivery methodologies, best practices, automation. Ensure operational scalability to support growth. Coordinate with CTO / Head of Engineering to align development, infrastructure, architecture, tools with operational needs. Lead capacity planning, infrastructure performance, reliability, disaster recovery, security operations. Ensure technical debt is managed, rigour in change control, release management. Manage key vendor and partner relationships (outsourced operations, technology providers, subcontractors). Negotiate contracts, SLAs, pricing, performance metrics. Act as escalation point for major client issues, coordinate resolution. Share in P&L responsibility : drive operational efficiency, margin improvement, cost control. Collaborate with CFO / Finance to prepare budgets, forecasts, scenario planning. Monitor utilisation, resource allocation, project profitability. Build, lead, mentor senior operations, delivery, support, technical operations teams. Define structure, roles & responsibilities; ensure adequate staffing, career plans, KPIs. Foster performance culture, accountability, collaboration across functions. Establish and enforce governance, process compliance, operational risk controls. Ensure compliance with relevant standards (e.g. ISO, ITIL, GDPR, data protection, security). Drive quality assurance, auditing, post-mortem learning. Lead organisational change initiatives : process reengineering, tool rollouts, digital transformation. Champion innovation, automation, new operational capabilities. Report operational performance, risks, opportunities to CEO and Board. Engage cross-functionally with sales, product, HR, finance to coordinate execution. Participate in bids and proposals from an operational perspective (estimating delivery feasibility, resource planning, risk assessment). Help assess potential M&A, partnerships, integration of new acquisitions from an operational standpoint.
As COO for our IT services organisation, you will lead and scale the operational engine of the company. You will translate strategy into execution, ensure consistent and efficient delivery of client-facing services, build operational resilience, drive process excellence, and manage cross-functional operations (delivery, support, engineering, infrastructure, vendor management) ensuring excellence in service, profitability, and growth.
You are a strategic operator who can think long-term but roll up your sleeves for execution, continuously improving how the business works.
Key Responsibilities & Accountabilities
Below are typical domains and responsibilities for a COO in an IT Services context. You should tailor or emphasise based on your business model (e.g. managed services, consulting, outsourcing, product + services hybrid).
DomainResponsibilities
Strategy & Execution
- Collaborate with CEO and leadership to define strategic initiatives and translate them into operational plans.
- Prioritise operational projects and investments aligned with business goals.
- Monitor progress, adjust course, and ensure accountability across functions.
Service Delivery & Operations
Engineering / Technical / Infrastructure
Client / Vendor / Partner Management
Financial & Commercial Oversight
People Leadership & Org Design
Risk, Compliance & Quality
Change & Transformation
Reporting & Stakeholder Engagement
Business Development Support
#teceze #itservices
Create a job alert for this search
Chief Operating Officer • India
Related jobs
![Chief Technology Officer [Only 24h Left]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Rail%20Labs)
This role requires strong expertise across both.The ideal candidate combines solid coding skills with an eye for clean UI / UX, strong problem-solving ability, and a collaborative mindset.Build respo...Show moreLast updated: 24 days ago)
![[3 Days Left] Head of Operations](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Sosuv%20Consulting)
)
![[Apply in 3 Minutes] Chief Executive Officer](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Reliable%20Trans%20%26%20Impex%20Service%20Pvt%20Ltd)
- Promoted
Chief Operating Officer
Klite Industries Pvt. LtdIndia Describe why this position exists in the company or what unique value does this position add to the company).Achieve organizational objectives by : .
Responsible for overseeing the company’s day-to-da...Show moreLast updated: 1 day ago
- Promoted
Chief Operating Officer, Bauxite Mines (Aluminium)
Vedanta Limited - Aluminium BusinessIndia Vedanta Mines Aluminium is instrumental in securing the Coal and Bauxite resources that fuel our alumina refineries, aluminium smelters, and power plants at Odisha and Chhattisgarh.In line with Ved...Show moreLast updated: 2 days ago
- Promoted
Chief Delivery Officer
TechnaviousIndia Chief Delivery Officer (CDO) – Data Center Infrastructure & Construction Delivery.Company : Technavious Solutions Pvt.Function : Portfolio Delivery & Program Controls Location : Chennai / Mumbai Repor...Show moreLast updated: 4 days ago
- Promoted
Director of Operations
CCS Global TechNagpur, IN We’re Hiring : Senior Manager / Director of Operations.Remote (Working EST hours : 6 : 30 PM – 3 : 30 AM IST).Are you a strategic business operations leader ready to drive excellence in IT Services & Sta...Show moreLast updated: 5 days ago
- Promoted
IT Plant Head
Maxis Clinical SciencesNagpur, IN Plant IT Head (Leading Pharma MNC).Formulations & API Manufacturing Plant.This Job Role will be a part of Plant IT and Responsible for Heading the overall IT Infra, Applications & Systems for the P...Show moreLast updated: 30+ days ago
- Promoted
Chief Operating Officer
TECEZEIndia As COO for our IT services organisation, you will lead and scale the operational engine of the company.You will translate strategy into execution, ensure consistent and efficient delivery of client...Show moreLast updated: 3 days ago
- Promoted
- New!
Chief Technology Officer [Only 24h Left]
Rail LabsIndia RailLabs is an ambitous Digital Railway Safety startup incubated at IIT-MIC.We are building cutting-edge solutions for railway safety using advanced technologies in ultrasonics, robotics, machine v...Show moreLast updated: 6 hours ago
Chief Operating Officer
RM Staffing B.V.India - Remote, DL, INRemote
- Promoted
Chief Operating Officer
Blue Genes Research (BGR)India Hiring Now : Head of Operations – Leading Manufacturing Group (India & Asia) Full-time | Leadership Role | Steel, Automotive, Precision, Tubes or pipes.
BGR , we specialize in leadership hiring for h...Show moreLast updated: 30+ days ago
- Promoted
- New!
[3 Days Left] Head of Operations
Sosuv ConsultingIndia We are seeking an experienced and strategic Head of Operations to oversee delivery, operations, hiring, people management and client engagement in our technology business within the capital markets...Show moreLast updated: 6 hours ago
- Promoted
- New!
Only 24h Left : Chief Operating Officer
Blue Genes Research (BGR)India Hiring Now : Head of Operations – Leading Manufacturing Group (India & Asia).Full-time | Leadership Role | Steel, Automotive, Precision, Tubes or pipes.
At BGR, we specialize in leadership hiring for...Show moreLast updated: 19 hours ago
- Promoted
- New!
▷ Apply in 3 Minutes : Chief Operating Officer, Bauxite Mines (Aluminium)
Vedanta Limited - Aluminium BusinessIndia Vedanta Mines Aluminium is instrumental in securing the Coal and Bauxite resources that fuel our alumina refineries, aluminium smelters, and power plants at Odisha and Chhattisgarh.In line with Ved...Show moreLast updated: 11 hours ago
- Promoted
- New!
3 Days Left! Chief Technology Officer
ANTARIKSH SOFTTECH PRIVATE LIMITEDIndia Define and own the technical architecture for core, aggregation, and access networks (IP / MPLS, GPON, FTTH, SD-WAN and wireless backhaul).
Develop scalable, redundant, and modular network designs to ...Show moreLast updated: 6 hours ago
- Promoted
Chief Operating Officer
Apollo HospitalsIndia Unit Head of the hospital is responsible for overseeing the entire hospital operations, ensuring the delivery of high-quality patient care, managing hospital staff, and achieving organizational goa...Show moreLast updated: 4 days ago
- Promoted
- New!
▷ 3 Days Left : Chief Sales Officer
LinkCxO (The CxO's Marketplace)India Role : Chief Sales Officer / Sales Head.Engagement Type : Equity-based + Revenue share.Experience Required : 10–20 Years.
Education : Full-time MBA from a Tier-1 Institute preferred.LinkCxO – The Exclusi...Show moreLast updated: 6 hours ago
- Promoted
Chief Delivery Officer
Spot Your Leaders & ConsultingIndia Required Skills and Experience : .Proven Technical and Delivery Leadership.IT services, or related industries, with a minimum of 10 years in a senior leadership capacity.
Strong expertise in managing ...Show moreLast updated: 19 days ago
- Promoted
- New!
[Apply in 3 Minutes] Chief Executive Officer
Reliable Trans & Impex Service Pvt LtdIndia Reliable is a trusted logistics solutions provider with over 50 years of industry experience.We specialize in delivering efficient, timely, and cost-effective transportation services across India.W...Show moreLast updated: 6 hours ago
- Promoted
Head – Yield Management System
Tata ElectronicsNagpur, IN Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components.
Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.I...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ [Apply Now] Chief Operating Officer
TECEZEIndia As COO for our IT services organisation, you will lead and scale the operational engine of the company.You will translate strategy into execution, ensure consistent and efficient delivery of client...Show moreLast updated: 6 hours ago
- Promoted
Chief Relationship Officer
Vetina IndiaNagpur, IN Delhi | Mumbai | Chennai | Kolkata | Jaipur | Lucknow.Are you passionate about building strong customer relationships and driving sales growth in the veterinary healthcare space?.Join Vetina Health...Show moreLast updated: 4 days ago