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EUC Operations support
EUC Operations supportTata Consultancy Services • Kanpur, IN
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EUC Operations support

EUC Operations support

Tata Consultancy Services • Kanpur, IN
5 days ago
Job description

TCS hiring!!

Role : EUC Operations support

Location : Hyderabad

Experience : 5-10

Must Have :

  • 5+ years of experience in IT support, with at least 2 years in an L2 / L3 escalation role in enterprise environments.
  • Strong expertise in troubleshooting Windows 10 / 11, Microsoft Intune, Windows 365 Cloud PC, and related endpoint services.
  • Practical knowledge of device compliance, conditional access, user profiles, app delivery, and security policies.
  • Familiarity with support tools and platforms such as BMC, ServiceNow or other ITSM systems.
  • Solid understanding of ITIL principles, including incident, problem, and knowledge management.
  • Experience resolving hardware, software, network, and authentication issues in hybrid or remote-first work environments.
  • Excellent communication, stakeholder management, and documentation skills.
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Operation • Kanpur, IN

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