Credit Control Manager

Job Purpose :

To lead and manage the

Credit evaluation and control function , ensuring timely collection of receivables, minimizing credit risk, and maintaining healthy cash flow while supporting business growth and customer relationships

Key Responsibilities :

1. Team management & Governance

Lead and manage a team of

experienced credit controllers

across head office and regional offices

Define and implement

credit control procedures

(Credit limits, policies) and

strategies

to manage the

divisional credit exposure

Establish

governance mechanisms

and define KPIs for

performance monitoring

of the credit evaluation and control function

2. Cash Flow & Financial Coordination

Liaise with the

finance function

to ensure

healthy cash flow

for the division, while driving :

ROCE

and

working capital

optimization

Receivables forecasting

accuracy

Reduction in

DSO

(Days Sales Outstanding)

3. Reporting & Analytics

Define and maintain dashboards

and reports for leadership, RSMs, and ZSMs to enable

data-driven decision-making

Publish

relevant reports and factsheets

as per leadership requirements, including :

Collection performance

summaries,

Aging analysis ,

Exception reports

4. Operational Oversight

Coach and support the credit evaluation and control team in

managing day-to-day activities

using the Accounts Receivable solution

Expedite

collection of doubtful debts

through a defined

escalation workflow

and timely

exception handling