HealthCare Voice Process

Job Title : Customer Support Associate

Location : Kolkata

Experience : 0–2 Years

Employment Type : Permanent

Notice Period : Immediate Joiners Only

interview mode : Face to Face

Mode Of Work : WFO (Completely Night Shifts)

About the Company

Our client is a reputed organization handling Member & Relationship Management in the healthcare sector (UHG Process) . They focus on delivering exceptional customer service , maintaining high standards of communication, and ensuring compliance in all interactions.

Job Description

• Handle inbound and outbound member calls efficiently and professionally
• Provide accurate information and resolve customer queries promptly
• Maintain data accuracy and proper documentation as per compliance guidelines
• Adhere to service quality and productivity standards
• Exhibit strong problem-solving, communication, and multitasking skills

Mandatory Skills / Requirements

Important Note (Before Applying)