Site Reliability Engineer

Looking for a DevOps Senior Engineer in the Data Engineering team who can help us support next-generation Analytics applications over Oracle cloud.

This posting is for DevOps Senior Engineer in the Oracle Analytics Warehouse product development organization. Fully handled Cloud service that provides customers a turn-key enterprise warehouse on the cloud for Fusion Applications. The service is being built on a sophisticated technology stack demonstrating a brand-new data integration platform and the industry's most sophisticated analytical business analytics platform.

/ solutions / business-analytics /

We are looking for senior engineer with experience in supporting data warehousing products. As a member of the Product development organization, focus will be on working with development teams, providing timely support to customers and identify / implementing process automation, for cloud BI product.

• BE or equivalent experience or higher degree in Computer Science / Engineering or equivalent from top university
• validated experience, supporting business customers on any Cloud / On-premise BI Application
• Proficiency in using Python to interact with the Apache Spark framework for big data processing
• Experience in SQL / PL-SQL and excellent de-bugging skills
• Experience in Diagnosing network latency and intermittent issues, Reading and analyzing log files
• Good Functional Knowledge in domains like ERP, HCM, SCP and CX
• Working experience with any ERP / in-demand application such as Oracle EBS, Fusion is helpful
• Good programming skills in Python / Java
• Exposure to cloud infrastructure, Oracle Cloud Infrastructure (OCI) is helpful
• Experience in performance tuning SQL and understanding ETL pipelines
• Build, Configure, Manage and Coordinate all Build and Release engineering activities
• Strong logical / critical thinking and problem resolution skill
• Excellent interpersonal skills

Roles and Responsibilities :

Customer engagement.

You will recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.

Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.

Prioritize workload based on severity and demonstrate a sense of urgency when handling cases.

Find opportunities for process improvements and automation through building right utilities / tools

Willing to be working in Shifts and weekends based on support rota.

Career Level - IC3