Operation Manager AP

Objectives of this role

Maintain constant communication with team leaders & staff, and customer to ensure proper operations of the company

Develop, implement, and maintain quality assurance protocols

Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity

Ensure that operational activities remain on time and within budget

Track staffing requirements, hiring new employees as needed

Oversee accounts payable activities and drive process improvement

Responsibilities

Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution

Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

Partner with cross-functional teams to improve proprietary tools and systems

Work closely with legal and safety departments to ensure that activities remain compliant

Client management, understanding of process SLA’s and not just a team manager but someone who can lead and drive improvements