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Deputy Manager Quality
HCLTechChennai, Tamil Nadu, India8 hours ago
Job descriptionCandidate should have core experience in Fincrime ODD / CDD / EDD Should have experience in Anti Money Laundering, escalate and report activity reports (SARs) to relevant authorities. CAMS (Certified Anti-Money Laundering Specialist) preferred Develop and implement QA / QC procedures and control plans. Conduct internal and external audits; ensure timely closure of non-conformities. Conducting Ideation drive for process improvement Handle customer complaints and ensure corrective / preventive actions (CAPA) are implemented. RCA- Finding the actual Root cause analysis for the errors and escalations Maintain QMS documentation and prepare MIS reports for management review meetings. Identify and track KPIs and quality objectives across departments. Train and mentor QA / QC staff on quality standards, tools, and best practices. Foster a culture of quality and accountability within the team.
Hi,
We are hiring for a Deputy Manager Quality role for Chennai location.
Key tasks and responsibilities
Role- Deputy Manager Quality
Quality Assurance & Control Oversight
- Supervise QA / QC teams(Fincrime) and ensure adherence to quality standards.
- Monitor production processes and implement quality checks at various stages and implement relevant sampling methodology
Product knowledge
Process Improvement & Compliance
Customer & Vendor Management
Documentation & Reporting
Team Leadership & Training
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Deputy Manager • Chennai, Tamil Nadu, India