Professional, Client Tech Support Engineering

Responsibilities

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Job Title

Professional, Client Tech Support Engineering

What Does a great Professional, Client Tech Support do at Fiserv

Fiserv is looking for detail-oriented and customer-focused Deposit & Loan Operations Specialist to join our application support team. This role is essential in ensuring the accuracy, compliance, and efficiency of both deposit and loan servicing functions within a credit union environment. The ideal candidate will have a strong understanding of U.S. banking and credit union regulations, transaction processing, and loan documentation, along with excellent problem-solving and communication skills.

What will you do : Deposit Operations

• Process ACH transactions, wire transfers, NSF checks, stop payments, and mobile deposits.
• Reconcile daily transactions including ATM activity, branch capture, and general ledger suspense accounts.
• Manage exception items such as non-posted transactions, stopped payments, and Federal Reserve adjustments.
• Monitor and maintain member accounts, including dormant status and fraud alerts.
• Provide support for online banking and remote deposit capture systems.

Loan Operations

What you will need to have :

What would be nice to have :

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