Talent.com
Deputy General Manager

Deputy General Manager

Shivam Medisoft Services Pvt LtdHyderabad
2 days ago
Job description

Deputy General Manager (DGM) - Implementation

Location : Hyderabad | Employment Type : Full-time | Company : Shivam Medisoft Services Pvt. Ltd.

Company Overview :

Shivam Medisoft Services Pvt. Ltd. is a leading healthcare technology company trusted by over 1000 hospitals across India to streamline healthcare delivery through innovation and efficiency. Our user-friendly ERP solutions integrate clinical, financial, administrative, and operational processes to optimize hospital management.

Our advanced technologies - including Control Towers - provide real-time, single-screen visibility of hospital operations, enabling faster and smarter administrative decisions.

Role Overview :

We are seeking a dynamic and experienced Deputy General Manager (DGM) - Implementation to lead our software deployment and client integration projects. This role requires strong project management capabilities, exceptional client-handling skills, and a deep understanding of software implementation in healthcare environments.

Key Responsibilities :

  • Oversee end-to-end software implementation projects across multiple hospital sites.
  • Collaborate with internal teams to ensure timely and efficient system integration.
  • Maintain strong client relationships and ensure high levels of customer satisfaction.
  • Analyze data and project metrics to identify gaps and optimize implementation performance.
  • Troubleshoot technical and operational issues during deployment and post-implementation phases.
  • Drive continuous improvement initiatives in implementation processes and customer experience.
  • Ensure effective documentation, reporting, and compliance with project timelines and deliverables.

Qualifications & Skills :

  • 3-5 years of proven experience in Software Implementation and System Integration, preferably in healthcare or ERP domains.
  • Strong analytical and problem-solving skills.
  • Excellent communication and client management abilities.
  • Demonstrated ability to achieve high customer satisfaction and project success rates.
  • Strong organizational and leadership skills to manage multiple ongoing projects.
  • Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).

    • Why Join Us ?

  • Opportunity to work with one of India's most trusted healthcare technology partners.
  • Exposure to cutting-edge ERP and hospital management solutions.
  • Collaborative work culture with a focus on innovation and customer success.

    • (ref : hirist.tech)

    Create a job alert for this search

    Deputy General Manager • Hyderabad