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Customer Success
Customer SuccessConfidential • Delhi, India
Customer Success

Customer Success

Confidential • Delhi, India
25 days ago
Job description

Company Profile :

We are world's first technology driven online marketplace that helps compare and purchase the right software for your needs. Currently associated with thousands of esteemed Software Vendors, Techjockey is a stellar platform for technology / software buying. We are disrupting the industry by catering over 23,000+ software products across 1000 categories+ (Helped 1,00,000+ businesses as our clients in just the last 12 months). A highly experienced workforce, a resilient presence in the Indian market, and stout clientele helps us provide the most suitable business software technology.

Location : 81 / 1, 2nd Floor, Aurobindo Tower, Sri Aurobindo Marg, Adchini, Malviya Nagar

Experience : Freshers

Key Responsibilities :

  • Assist in the development and maintenance of project plans, schedules, and documentation.
  • Coordinate project activities, resources, equipment, and information.
  • Monitor project progress and handle any issues that arise, escalating when necessary.
  • Schedule and facilitate meetings, prepare agendas, take minutes, and follow up on action items.
  • Maintain project documentation, reports, and data in a well-organized and accessible manner.
  • Communicate project status updates to stakeholders and team members.
  • Support risk and issue management by tracking potential obstacles and proposing solutions.
  • Ensure compliance with company policies, procedures, and project standards.
  • Liaise with clients, vendors, and internal teams to ensure smooth project execution.
  • Assist in budget tracking and resource allocation as needed.

Qualifications :

  • Bachelor's degree in business administration, Project Management, or a related field (or equivalent work experience).
  • 1–3 years of experience in project coordination or administration.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Excellent written and verbal communication skills.
  • Proficiency in project management software (e.g., Asana, Trello, MS Project, Jira, or similar).
  • Solid knowledge of MS Office Suite (Excel, Word, PowerPoint).
  • Ability to work independently and as part of a team.
  • PMP or CAPM certification (preferred but not required).
  • Key Competencies :

  • Strong attention to detail
  • Problem-solving and critical thinking skills
  • Adaptability in a fast-paced environment
  • Collaboration and interpersonal skills
  • Results-oriented mindset
  • Skills Required

    Word, Ms Office Suite, Trello, Ms Project, Powerpoint, Asana, Jira, Excel, project management software

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