Process Advisor-Student Loan

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it's important that our team members are representative of the students from more than 150 countries that we support.

The Opportunity :

As a Process Advisor at ApplyBoard, you will play a vital role in guiding students and Recruitment Partners through the selection and application processes for various products designed to support their educational endeavors. You will collaborate closely with recruitment partners and directly engage with students to ensure a smooth and effective application experience. Your specialized knowledge of financial products, excellent customer service skills, and proactive approach will significantly contribute to the success of our lending program and client satisfaction.

What you'll be doing everyday :

Application Guidance and Loan Conversion :

• Work directly with students and RPs to facilitate the accurate and complete submission of loan applications to designated banking partners.
• Engage in conversion optimization activities to ensure fast turnaround times, high login rates, and a high loan sanction rate.
• Proactively follow up with students regarding processing fees and adhere to timelines to ensure timely loan disbursement.

Product Knowledge :

Customer Experience :

RP Activation Activities :

Reporting and Analysis :

Compliance and Risk Management :

What you bring to the table :

About ApplyBoard

ApplyBoard empowers students around the world to access the best education. With more than 1,000,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.

ApplyBoard's global team assists students and our 1,500+ partner institutions by empowering the international student sector with innovative technology and insights. As a five-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard keeps international students at the heart of everything we do.

Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.

ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

Skills Required

CRM Tools, Financial Products, Data Analysis, student loans