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D365 CE Technical Consultant
D365 CE Technical ConsultantERBrains Business Solutions • gurgaon, haryana, in
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D365 CE Technical Consultant

D365 CE Technical Consultant

ERBrains Business Solutions • gurgaon, haryana, in
1 day ago
Job description

Position : Technical Consultant – Microsoft Dynamics 365 CE / CRM

Experience : 5+ years

Location : Bangalore, Karnataka, India

Key Qualifications & skills

  • 5+ years of hands-on experience in Microsoft Dynamics 365 CE / CRM implementation, customization, and support.
  • Strong expertise in Model-Driven Apps, Canvas Apps, Power Pages .
  • Proficiency in Plugins, Custom Workflows, Custom Actions, JavaScript, PCF Controls .
  • Experience in Power Automate (flows, approvals, BPFs) and Copilot Studio .
  • Hands-on experience with complex integrations using APIs, Azure Logic Apps, middleware, or custom connectors.
  • Strong knowledge of On-Premises (IFD) and D365 Online environments .
  • Proficiency in C#, ASP.NET, SQL Server, JavaScript, and OOP concepts .
  • Experience in SSRS, FetchXML, and Power BI reporting .
  • Proficiency in solution architecture, data migration, and performance optimization .
  • Experience with Azure DevOps pipelines for CI / CD, ALM best practices, and automated deployments.
  • Familiar with tools : Azure DevOps, Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, SVN, Jira, Confluence .
  • Proficiency with Microsoft Visual Studio, XRM Toolbox, CRM REST Builder, Ribbon Workbench .
  • Experience with Web API and consuming third-party APIs using plugins and workflows.
  • Expertise with Plugin Registration Tool for CRM customization and deployment.
  • Excellent communication and client-facing skills, including international client engagement .
  • Microsoft Dynamics 365 and Power Platform certifications (preferred).

Key Responsibilities :

1. Solution Design & Development

  • Analyze client requirements and translate them into technical specifications.
  • Configure and customize D365 CE applications (entities, forms, views, dashboards, roles).
  • Develop and enhance solutions using Plugins, Workflows, Custom Actions, JavaScript, and PCF Controls .
  • Build and optimize Model-Driven Apps, Canvas Apps, and Power Pages .
  • Design reusable frameworks and components for faster delivery.
  • 2. Integrations & Power Platform

  • Design and deliver complex integrations with external systems (APIs, Azure Logic Apps, middleware).
  • Automate processes using Power Automate (flows, approvals, and BPFs).
  • Build intelligent customer experiences using Copilot Studio and AI-driven capabilities.
  • Consume third-party APIs via plugins and workflows , ensuring secure and reliable communication.
  • 3. Data & Reporting

  • Design and optimize data models, migrations, and cleansing activities .
  • Create advanced reports using SSRS, FetchXML, and Power BI .
  • Ensure scalability, governance, and security of data across environments.
  • 4. Deployment & DevOps

  • Manage solution packaging, deployments, version control, and lifecycle management .
  • Implement Azure DevOps pipelines for CI / CD, ensuring automated builds, tests, and deployments.
  • Utilize tools such as Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, and SVN for testing, debugging, and version control.
  • Follow ALM practices to maintain reliability and efficiency across environments.
  • Support both on-premises and cloud deployments .
  • 5. Client Engagement & Delivery

  • Conduct workshops, requirement sessions, and demos for client stakeholders.
  • Support clients during UAT (User Acceptance Testing) and post-go-live phases.
  • Provide end-user and admin training to maximize adoption.
  • Act as a trusted advisor by recommending optimizations and enhancements.
  • 6. Team Collaboration & Leadership

  • Collaborate with functional consultants, architects, and project managers for seamless delivery.
  • Conduct code reviews, mentor junior consultants, and enforce best practices .
  • Prepare and maintain documentation : Technical Design Docs, Configuration Guides, Test Cases .
  • Actively participate in Agile ceremonies (sprint planning, scrums, retrospectives).
  • Work with collaboration tools such as Jira and Confluence for agile delivery and documentation.
  • 7. Support & Continuous Improvement

  • Provide post-implementation technical support, troubleshoot production issues, and optimize performance.
  • Monitor system health, identify bottlenecks, and implement proactive fixes.
  • Stay updated with new features in Dynamics 365, Power Platform, and Azure ecosystem to recommend upgrades.
  • Leverage tools like XRM Toolbox, CRM REST Builder, and Ribbon Workbench to streamline administration and customization tasks.
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    Technical Consultant • gurgaon, haryana, in

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