▷ High Salary! Network Security Engineer

Incedo is hiring for the position of Security Engineer (Tech Support) for one of our clients. If you meet the requirements, please share your profile.

Key Responsibilities :

• Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.
• Support firewall devices, including setup, upgrades, policy configuration, and troubleshooting.
• Assist with the configuration of NAT, VPNs (IPSec / SSL), firewall rules, routing, and proxy policies.
• Analyze traffic logs, system health alerts, and security events using diagnostic tools.
• Guide users on best practices for perimeter defense, intrusion prevention, and remote access.
• Work with customers to resolve device performance, failover, and HA setup issues.
• Contribute to internal knowledge base articles and suggest improvements to existing documentation.
• Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs.
• Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed.

Technical Skills Required :

Preferred Certifications :

Email ID- Sanjaybhatt@incedoinc.com

Akansha Makhija, Amit Srivastava, Vipin Arora, Jitender Sharma, Amit Roy