Engineer-Technical Service

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions offering a full line of reliable and innovative inkjet thermal transfer laser print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety regulatory and retailer compliance better product recalls and improved manufacturing processes.

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste increase efficiency achieve compliance and protect their brand.

We offer the most complete range of market-leading marking and coding systems along with software services and consumable solutions so you can streamline all your printing needs from one supplier.

The Role

The Technical Service Engineer is responsible for performing on-site installation maintenance service repair and support for Markem-Imaje products and services.

What you will do :

The engineer must provide onsite service and customer support study different type of packaging machines and site readiness for printer installation. Conduct onsite (online) printer trial Perform on-site product installation on customer premises.

He shall be responsible for on- site services such as Installation & Maintenance of Markem products to ensure maximum up-time and customer satisfaction. He needs to meet service & spares budget for assigned geographical territory.

Job requires travelling to manufacturing facilities of Markem customers

What you need to have :

The engineer must have 3 - 5 years of hands-on experience in onsite service and customer support of capital goods relating to industrial automation.

He must be Graduate with Degree in Electrical / Electronics / BSc (maths / Physics) with at least 60% marks from reputed college. Good organizational skills and ability to set priorities and manage time effectively.

Good level of customer relationship management skills.

Candidates applying for this position must have own vehicle that can be used for business

travel purpose.

Youll only be the right candidate if you are aligned to our values and culture :

Collaborative entrepreneurial spirit

Winning through customers

High ethical standards openness and trust

Expectations for results

Respect and value people

Work Arrangement : Hybrid

Pay Range : Rs - Rs per hour / annually

Bonus Eligible : This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

Commission Eligible : This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan.

Other Compensation : This position is eligible to earn other compensation in the form of XX as governed by applicable plan documents and policies.

We consider several job-related non-discriminatory factors when determining the pay rate for a position including but not limited to the positions responsibilities a candidates work experience a candidates education / training the positions location and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits : Our total rewards package for eligible team members also includes : a 401(k) savings plan with employer contributions; medical dental and vision insurance; wellness programs; health savings account health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident hospital indemnity and critical illness insurance; adoption surrogacy and fertility benefits and assistance; commuter benefits; parental military jury duty and bereavement leaves of absence; paid time off including XX paid holidays per calendar year paid vacation days beginning at XX hours annually XX paid sick leave hours annually or as provided under state and local paid sick leave laws paid time off beginning at XX hours annually; insert Corporate or OpCo specific benefits e.g. tuition assistance; ; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.

Attention Applicants : If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process please let us know. Likewise if you are limited in the ability to access or use this online application process and need an alternative method for applying we will determine an alternate way for you to apply. Please contact assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function : Machine Operator

Key Skills

Debugging,Computer Networking,ConnectWise,PKI,PowerShell,Windows,C#,Automotive Diagnostics,Medical Imaging,Azure,Technical Support,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1