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Salesforce Technical Architect – Associate Director

Salesforce Technical Architect – Associate Director

Cubical Operations LLPMadurai, IN
2 days ago
Job description

Job Title : Salesforce Technical Architect – Associate Director

Location : Mumbai, Bangalore, Chennai, Gurgaon, Delhi, Noida

Experience : 10+ years

Key Responsibilities

  • Lead end-to-end architecture and solution design for Sales Cloud, Service Cloud, and Experience Cloud implementations.
  • Translate complex business requirements into scalable, secure, and high-performing Salesforce solutions .
  • Collaborate with client stakeholders, business analysts, and delivery teams to define and validate technical architectures.
  • Design data models, integration patterns (REST / SOAP APIs, middleware) , and security frameworks aligned with BFSI and Manufacturing industry standards .
  • Provide technical leadership during presales, discovery workshops, and project delivery cycles .
  • Ensure adherence to Salesforce best practices , governance, platform limits, and code quality standards.
  • Guide development teams during build and deployment phases; conduct design reviews, code reviews, and performance optimization .
  • Stay updated with the Salesforce platform roadmap , new features, and industry innovations.

Required Skills & Experience

  • Deep expertise across Sales Cloud, Service Cloud, and Experience Cloud (Community Cloud) implementations.
  • Proven experience designing solutions for BFSI (lending, insurance, capital markets) and Manufacturing (sales ops, dealer networks, service operations) domains.
  • Minimum 3 full-cycle Salesforce implementations in either BFSI or Manufacturing, preferably for large enterprise clients in India.
  • Strong proficiency in Apex, LWC, SOQL, Flows, Process Builder, and Experience Builder .
  • Hands-on integration experience with ERP, core banking, insurance platforms, MES , using Mulesoft or similar middleware .
  • Strong understanding of Security & Compliance frameworks relevant to BFSI (RBI, ISO, data residency).
  • Certifications preferred :
  • Salesforce Application Architect / System Architect
  • Minimum : Platform Developer I and Salesforce Administrator
  • Experience working in Agile / Scrum delivery models with onsite-offshore coordination.
  • Preferred Qualifications

  • Salesforce Certified Technical Architect (CTA) – highly desirable.
  • Experience with DevOps tools such as Gearset, Copado .
  • Exposure to Salesforce Industries (Vlocity) is a strong plus.
  • Experience with Data Migration tools and ETL frameworks (Dataloader, ETL tools).
  • Experience working with Indian enterprise clients across Tier-1 cities and regulated industries.
  • Soft Skills

  • Excellent communication and stakeholder management abilities.
  • Strong leadership skills with the ability to guide cross-functional technical teams.
  • Customer-centric mindset with excellent analytical and problem-solving capabilities.
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