Software Development Engineer [T500-20655]

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Responsibilities :

• Collaborates with product team members (UX, architects, and product management) to create secure, reliable, scalable software solutions
• Writes custom code or scripts to automate infrastructure, monitoring services, test cases, to do “destructive testing” to ensure adequate resiliency in production
• Collaborate cross-functionally with business and other IT teams across Delta
• Champion development and integration standards, best practices, and their related deliverables
• Aim to deliver processes and components that can be maintained by the business into the future using native features and functions whenever possible
• Design, develop, and deploy Salesforce Apex classes, triggers, test methods, and Lightning web components to meet the business’s requirements
• Optimize and improve existing Salesforce implementations so that every team is achieving the maximum benefit from their investment in Salesforce
• Work to continually understand the new features added to Salesforce’s products and aid the business in regression testing as needed to avoid disruption from any Salesforce-side upgrade
• Reporting & Analytic application development in Salesforce Experience Cloud and CRMA, and AWS platforms, good understanding of API, Microservices development.
• Identifies unsecured code areas and implements fixes as they are discovered with or without tooling
• Identifies, implements, and shares technical solutions that can be used across the portfolio
• Identifies product enhancements to create a better experience for the end users
• Research and / or investigate technical issues impacting the organization and recommend solutions
• Provides application support for software running in production
• Proactively reviews the Performance and Capacity of all aspects of production : code, infrastructure, data, and message processing
• Triages high priority issues and outages as they arise
• Participates in learning activities around agile software development and development core practices, and mentors other team members in these best practices

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) :

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) :