Education Counseling Supervisor

About the Company :

Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice.

Location : WFO

Branches : Dehradun

Designation : Assistant Manager

The charter for this role will include :

• Meet Allotted Team targets ( Leads, Applications & Visas)
• He / She will also be expected to drive the process, lead in-flow, marketing plans and customer experience for their specific city
• Contribute in developing a strong & efficient counselling team
• Resolve escalations and ensure a smooth student journey
• Conduct Training sessions & help build a world-class team of counsellors
• Maintain high Satisfaction Ratings
• Report & Data Management
• Implement Organisational Values, Goals & objectives within the team
• Collaborate with internal & external stakeholders to achieve set targets
• Pipeline forecast & Management
• Identify, analyse and rectify operational issues in coordination with immediate supervisors

Ideal Persona would :

If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.