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Solutions Architect

Solutions Architect

Customer Engagement PlatformBengaluru, Republic Of India, IN
1 day ago
Job description

Title : Solutions Consultant

Location : Bangalore

Roles and Responsibilities :

  • Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering.
  • Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design
  • Own and maintain the product demonstration set-ups and continuously enhance them in line with the development of the platforms.
  • Support sales efforts by building in-depth expertise on solutions
  • Maintain knowledge of industry trends with proactive research
  • Work closely with members of the sales team in developing newer markets
  • Manage the internal CRM with respect to various sales opportunities

Offer Design

  • Coordinate with different stakeholders and internal teams for the required support in creating the solutions offering
  • Craft relevant and powerful sales pitches to support the sales team's efforts
  • Take an active role in creating a value proposition, product / service positioning and change management challenges associated with any sale
  • Work with the technology team to aid the development of the platform roadmap
  • Sales Pitch

  • Manage the bidding process by responding to RFIs and RFPs
  • Own the due-diligence processes being carried out by prospective clients
  • Ensure successful execution of proof of concept (POC) projects
  • Deliver and support product demonstration for prospects and clients
  • Requirements gathering and assessment for new projects working along with the analyst teams
  • Coordinate with various internal and external stakeholders leading proposal development
  • Operations Support

  • Engage with the sales and operations team in clearly articulating the statement of works (SOWs) for the engagement
  • Provide assistance to the delivery team to understand the context of the situation and any other clarifications they may require to deliver the solution
  • Requirements :

  • 6+ years work experience with a top tier analytics consulting firm / enterprise-scale SaaS platforms.
  • Stellar teamwork, interpersonal and collaboration skills with the ability to work in an entrepreneurial fast-paced environment
  • Working knowledge of Marketing automation or Analytics platforms
  • Excellent marketing domain knowledge understanding, particularly with digital-first platforms
  • Excellent oral communication and impeccable written communication skills
  • Prior experience in Business development and or a pre-sales role
  • Should be willing to continuously co-ordinate with clients and business development teams spread across the globe as well as teams in India
  • Strong project management skills and a research-oriented approach to sales
  • Experience of working with Indian customers
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    Solution Architect • Bengaluru, Republic Of India, IN