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Integration Specialist-ATS

Compunnel Inc.ludhiana, India

20 hours ago

Job description

Integration Specialist

Education : Any BE / B.Tech or qualification

Work Mode : Remote

Salary 15 LPA

Interview Mode-Virtual (Microsoft Teams / Zoom) 3 Rounds

Other details :

Experience in 5 to 7 + Years
Shift timings : EST / GMT; Interviews scheduled between 2 : 30–5 : 30 PM IST
Mandatory requirement : Avature certification.

Position Summary

This role provides regulatory and compliance oversight, manages escalations, and ensures timely and effective resolution of issues.

Designs and scales integrations with deep architectural insight; proactively improves reliability and automation; teaches others.

Understands core concepts and can implement with guidance; has partial but relevant experience within the past year.

Should have recent hands-on experience; independently owns and delivers API integrations with strong documentation and testing discipline.

Mandatory Skills :

Integration project experience

Apache NiFi exposure (used by Avature for integrations)

ATS / CRM understanding (preferably Avature)

Key Responsibilities

System Oversight :

Oversee daily operation, configuration, and workflow integrity of the Avature ATS.

Ensure system is optimized and follows latest regulatory and compliance standards.

Maintain strong documentation for configuration decisions, compliance updates, and standard operating procedures

Performance Management :

Monitor help desk performance metrics and coach team members to deliver high service levels.

Develop and implement engagement and development initiatives for the Avature help desk team.

Provide ongoing feedback and facilitate team reviews.

Escalation & Issue Resolution :

Act as an escalation point for complex or high-impact issues.

Lead efforts for efficient troubleshooting and resolution in partnership with technical teams.

Coordinate timely incident response to minimize business disruptions.

Compliance & Regulatory Updates :

Monitor regulatory changes affecting ATS operations and ensure proper system updates.

Collaborate with stakeholders to interpret policy changes and drive compliance.

Stakeholder Collaboration :

Work closely with HR, IT, and Recruiting to ensure Avature aligns with business needs and industry best practices.

Guide team on integrating Avature with other HR platforms as needed.

Continuous Improvement :

Research and recommend improvements to optimize system performance and user experience.

Lead special projects and process improvements for the ATS and related workflows.

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Integration • ludhiana, India

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