We are looking for a candidate who has a background in Jewelry Design having a knack of fine jewelry / gemstones along with interacting with clients on their potential queries. This is a dual-role position combining design and interactive support, ideal for someone who understands jewelry and enjoys working with clients to bring their vision to life.
Key Responsibilities :
- Create original and elegant designs for fine jewelry and custom pieces.
- Assist in creating seasonal collections and bespoke client pieces.
- Promptly respond to incoming customer inquiries via live chat, email, and phone with professionalism and brand-aligned tone.
- Assist customers with product questions, custom designs, order status, shipping, and care instructions.
- Interact with customers to understand their design requirements, preferences, and budgets.
- Offer guidance on gemstones, metals, and customization options.
Requirements :
Strong knowledge of Fine Jewelry, including gemstones, precious metals, and luxury design.Excellent communication and interpersonal skills.Professional appearance and customer-focused attitude.Ability to multitask and manage both creative and customer service responsibilities.What We Offer :
A flexible and friendly work environment.Opportunities for growth in both design and client relations.Exposure to high-end jewelry design and international clientele.Competitive compensationLocation- Jaipur
Note : Work from Office candidates only (Remote working won't be possible)
Skills Required
fine jewelry, Precious Metals