AM-MDM

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of [Assistant Manager], [Analytics, MDM (Material Master)]

In this role, you will be working as an SME for the process. You will be responsible for all the activities related to MDM domain.

Responsibilities

• .Follow defined standard operating processes and procedures for all deliverables (processes)
• .Retail Merchandise scope - Article creation & update the masters
• .Take ownership of performance against all the assigned Master data processes and key categories
• .Accountable for quality and accuracy
• .Propose opportunities for improvement Material Master data
• .Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)
• .Plan & support Transitions and ensure 'First Time Right'
• .Ensure that all the reports are maintained and cleared on time
• .Developing and improving business processes through tools, metrics to enable decision making Raise incident tickets to the relevant helpdesks when there is an issue
• .Participate in idea generation and improvement activities
• .Comprehend incoming and outgoing data flows for SAP ECC master data
• .Good knowledge of governing policies around Material Master data as per the area of work
• .Good analytical skills, propose process improvement plans
• .Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies
• .Align data management processes in the business' value chains and process areas
• .Training & Onboarding of pertinent teams.
• .Work on Data Cleansing Activities
• .Optimize internal processes by contribution of ideas
• .Research on errors and participate in creating the Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) documentation
• .Client management and to lead Client calls / Escalation management

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications / Skills

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.