AdTech Client Success Lead

Role : Assistant Manager- Key Accounts (Account Management)

Location : Borivali East, Mumbai.

Note - Only those with Ad-Tech industry experience should apply.

Role Description

This is a full-time, on-site role based in Mumbai for a Key Accounts - Assistant Manager. The role involves managing end-to-end relationships with key accounts to ensure client retention and satisfaction. Responsibilities include crafting business plans, analyzing account performance, identifying upsell opportunities, and executing customer service strategies.

Role & Responsibilities

• Work on the account growth strategy for clients, i.E. retain clients quarter on quarter and strategize to grow revenue through upselling of new offerings and products
• Own end-to-end relationship with key US and Indian clients, ensuring high client satisfaction and retention.
• Execute programmatic media / paid media campaigns
• Manage and optimize app campaigns across platforms using MMPs.
• Communicating with clients to ensure that all of their needs are understood and addressed.
• Building strong client relationships to maintain old business and acquire new campaigns
• Collaborate with various internal departments to ensure that ad campaigns are delivered to meet client expectations
• Track and resolve key client issues in a proactive manner and manage expectations internally and externally.
• Influence client strategy by cross-selling and up-selling new market opportunities, products, etc.

Key Requirements

Mobavenue is a growth & tech platform dedicated to empowering brands, agencies, and publishers with Martech & AdTech solutions to drive growth, engagement, and monetization. Their product suites are purpose-built for certain categories to drive brand performance. It aims to boost mobile and digital businesses success through full-stack programmatic products and services from supply-side to demand-side. These include an SSP, monetization platform, ad exchange, DSP, self-service advertiser platform, first party data platforms, a creative studio and automation platform. We partnered with 200+ direct brands across various Industries such as Fintech, BFSI, Ecommerce, OTT, D2C and Gaming

Please note, only relevant / short listed resumes will be contacted. Also kindly apply if you meet the criteria.