About Us
Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business.
Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management.
Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel.
Why Join Us
At Observe.AI, Salesforce development isn’t just about customizing a CRM—it’s about building scalable, intelligent solutions that transform customer experiences and empower teams to deliver their best work. As a Salesforce Developer, you’ll play a key role in shaping how we serve our customers by designing applications, integrations, and workflows that make service smarter, faster, and more human.
You’ll work on cutting-edge use cases, from embedding external apps and enabling real-time data flows to integrating conversational AI with Salesforce Messaging. Partnering with product, engineering, and customer teams, you’ll help define solutions that directly impact our roadmap and customer success. If you’re looking for an opportunity where your code enhances how businesses connect with their customers, your expertise drives innovation, and your growth is supported by working alongside a talented and collaborative team, this is the place for you.
What you’ll be doing
What you bring to the role
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups, are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai .
Salesforce Developer • Bengaluru, Karnataka, India