Learning Experience Facilitator
Cafe Coffee DayRepublic Of India, IN21 days ago
Job description✅ 3–7 years of experience in L&D and F&B operations (coffee / QSR brand experience). ✅ Proficiency in LMS / e-learning tools & reporting (Excel / Power BI). ✅ Strong understanding of F&B operations, coffee preparation, and safety standards. ✅ Excellent facilitation and communication skills. ✅ Proficiency in Kannada language is a must. ✅ Location : Rest of Karnataka & Kerala We are seeking professionals who already have experience working in the coffee industry.
About the Company
India’s largest café chain and the favourite hangout where the young at heart unwind. Popularly known as CCD. We operate through Coffee Day Global Limited (CDGL), a subsidiary of Coffee Day Enterprises Limited.
About the Role
Looking for an experienced L&D Trainer with hands-on experience in training Baristas and store-level teams.
Responsibilities
- Design & deliver training for onboarding, F&B operations, customer service, and leadership.
- Drive café-specific initiatives to uplift service quality, hygiene, and safety.
- Evaluate training effectiveness and ensure ROI.
- Collaborate with HR & operations teams to roll out impactful programs.
Qualifications
Required Skills
Preferred Skills
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Learning Facilitator • Republic Of India, IN
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