Job Description – Regional Insurance Manager (General Insurance)
Position : City Head
Employment Type : Full-time
Location : Trimurti Nagar, Nagpur, Maharashtra
Salary Band : 6-10 LPA
About Hoora :
Hoora is India’s fastest-growing Vehicle 360 company, operating in 60+ cities and trusted by 1,00,000++ customers. With innovative technology, eco-friendly solutions, and unmatched convenience, we are redefining auto-care through doorstep car & bike wash, D2C products, garage aggregation, insurance, and more.
Experience Required : 5+ Years
Reports To : CEO
About the Role :
We are looking for an experienced and dynamic City Head – Insurance to lead, scale, and build our insurance vertical from the ground up. The ideal candidate will bring strong leadership, industry expertise, and a proven track record in sales, customer handling, and team building within the insurance domain- especially Auto Insurance.
Key Responsibilities :
P&L Management & Strategy : Fully own the insurance vertical's P&L, ensuring end-to-end business delivery and achieving aggressive revenue targets. Build the entire vertical from scratch, including processes, teams, and performance systems.
Team Building & Management : Hire, train, and mentor a high-performing sales, customer support, and operations team. Build a performance-driven culture with clear metrics and accountability. Enable teams with scripts, training, and tools to improve closing ratios.
Customer Handling & Experience (CX) : Oversee customer lifecycle management from lead generation to policy issuance and renewal. Ensure high customer satisfaction through prompt and effective service delivery, resolving escalations and continuously improving CX processes.
Growth & Process Optimization : Collaborate with marketing teams to create campaigns for Auto Insurance and other products. Optimize sales funnels, calling processes, and CRM workflows. Analyze performance metrics and market trends to refine strategy.
Cross-Functional Leadership : Identify new business opportunities and align internal teams (Marketing, Tech, Operations) to implement growth strategies and ensure consistent revenue expansion.
Ideal Candidate Profile :
Experience : Minimum 5+ years of experience in the insurance industry, with a strong preference for expertise in Auto Insurance.
Track Record (Mandatory) : Must have proven experience in building teams and business functions from scratch. A track record of driving high-volume insurance sales (10,000+ policies / month) is essential.
Skills : Strong background and proven success in sales, marketing, upselling, and customer management. Ability to manage large-scale operations with high monthly volumes.
Leadership : Exceptional leadership, communication, and analytical skills with the ability to build a performance-driven culture.
Industry Fit : Strong network within the insurance ecosystem (brokers, partners, OEMs, etc.) is highly desirable.
Working Hours :
Monday to Saturday - 10AM to 7PM
Insurance • Raipur, Chhattisgarh, India