Since 1995, Infovista have been at the forefront of network transformation, driving the evolution of wireless and wireline networks worldwide . As a trusted partner, we enable communications service providers (CSPs) and enterprises in over 130 countries to unlock the full potential of automation, AI / ML, analytics and cloud, so they can deliver the networks we all love, ensuring the best quality of experience & service for the end-client and the best return on investment for the operator.
Backed by private equity firm Seven2, we are a strong and diverse international team of 500+ professionals, delivering innovative solutions tailored to our customers&apos unique needs.
For more information, please visit www.infovista.com
The Role
We're looking for a dynamic Reporting Consultant / Developer to develop reports and customise KPIs for our early customer engagements in our Network Testing product lines in the CSP sector. Infovista has a new product offering, and we require someone with very strong reporting skills, who can take customer requirements and create a solution based on our Cloud-based reporting solution. This is a strategically important role within the Solution Engineering team, which will enhance our ability to show customers solutions tailored to their needs.
You'll be responsible for :
- Using your technical expertise, in Python, Pandas and Plotly Dash, to create reports and bespoke KPIs using Infovista's Cloud based reporting platform
- Be the reporting technical expert within the solution engineering team, who can assist the solution engineering and sales team with understanding the capabilities of the platform
- Work closely with the solution engineering and sales teams, to ensure priorities and timescales are closely aligned, to the business need
- Understand the customers challenges, and propose and create a suitable solution
- Communicating, either directly or as part of a team, with the customer to explain the proposed solution, including any benefits or limitations
- Collaborate internally with teams in Product Management, R&D, Professional Services and Support, to ensure our products continue to improve and we provide seamless delivery to our customers
- If required, travel on-site to the customer for proof-of-concept engagements
- Provide regular updates to your manager, and where appropriate the customer and sales team, on the progress of the engagements
What you bring :
Reporting / Consultancy Expertise
2+ years working in a development or reporting consultancy field, ideally in the telecoms market, or alternatively in a technically complex environmentA university degree in engineering, computer science or a similar degree in a technical fieldA Python expert, who is experienced at developing reports using Pandas and Ploty DashAbility to understand customer requirements and turn these into innovative dashboards and reportsIdeally, a good knowledge of the mobile RAN and most importantly, how this impacts KPIs and mobile customer experienceExperienced in managing customer engagements to successful completionCommunication
Strong verbal and written communication skills, with the skill to communicate technically complex problems or solutions in an understandable wayFluent in EnglishAbility to present and engage with technical experts and their managersCollaborative mindset – to work closely with multiple internal teams to achieve objectivesAttention to detail – deliver accurate work and ensure it is communicated in a clear way to ensure mutual understandingTravel :
Remote based, but occasional international travel may be required, for training and customer visitsWhat Infovista offers you
As part of our commitment to Infovista Employees we strive to create an environment offering :
Flexible workplaces - adaptable work schedules, workspaces and locationsInclusive culture - everyone's voice matter.Sustainability - environmental, social & governance programs (ESG Group)Innovative environment - shape the future of next gen networks.Competitive compensation & benefits plansCareer development plansAt Infovista security is at our core. Working with industries like CSPs, Telecom, Finance, and Government, we prioritize data protection. All employees complete mandatory IT security training and receive ongoing updates to stay ahead of cyber threats. Join us and help safeguard what matters .
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Skills Required
Pandas, Python