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System Admin
SnaphuntBengaluru, India30+ days ago
Job descriptionAddress user tickets regarding hardware, software, and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Handling all problems in software and operating systems Hands-on experience with Windows / Linux / Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude
The Offer
- Work alongside & learn from best in class talent
- Attractive salary & benefits
- Opportunity to make a positive impact
The Job
Job description
Responsibilities : -
The Profile
Job Role : System Administrator
Experience : 6 months to 2 years experience
Preferred Gender : Male
Working : Day Shift, Full Time
Communication : Fluent in English
Requirements : -
The Employer
Our client is a dynamic and energetic team of IT consultants, passionate about delivering comprehensive support and services to businesses across various technology domains.
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System Admin • Bengaluru, India
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