Senior Associate, Treasures Investment Counsellor, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Purpose

Insurance counselor is the local insurance specialist for Bancassurance Business to enable Insurance objectives of the cluster / CBG branch location allocated.

He / She would be directly responsible for achieving the insurance revenue target for the branch / cluster.

Key Accountabilities

• Accountable for achieving monthly & annual Banca sales targets, as agreed. Target comprises of New Business revenues, Renewal income target and the General Insurance revenue target
• Ensure proper implementation & execution of insurance strategy for month for the branch and sourcing of Insurance proposals through the Tablet application
• Ensure implementation at the Branch the timely sessions and attendance of eligible participants for knowledge / skilling sessions of AKASH for the front line sales team
• Prospect list identification with RMs basis the strategy for the month through Joint sitting with TLs
• Working with Team Leaders and Micro Marketing Managers to execute business development activities as per the monthly plan aimed at generating insurance prospects, and follow by action plan to convert the prospects to clients of insurance
• Ensure proper sales spread between products mix aimed at maximizing revenue earnings of Bancassurance products and also creating a sustainable revenue flow for the branch through renewals
• Sustained increases in insurance penetration of existing through cross sell and up sell of insurance products including Online insurance plans
• Drive and deliver a radical improvement in customer service in the local market which is reflected in CSS score of 4.20 or above for insurance products
• Ensure highest levels of persistency by facilitating timely collection of renewal premium and enable client contact management for insurance clients
• Timely resolution of client complaints on insurance and escalation of the same to insurer through the Bancassurance team
• Ensure regulatory compliance by timely IRDA Certification & Renewal of Certificates of sales staff as Specified Person for DBS as a Corporate Agent

Job Duties & Responsibilities

Education / Preferred Qualifications

Required Experience

DBS India - Culture & Behaviors

Primary Location

India-West Bengal-Kolkata

Job

Product Sales

Schedule

Regular

Job Type

Full-time

Job Posting

May 5, 2025, 1 : 53 : 39 PM

Skills Required

Insurance Sales, Bancassurance, Customer Service, Regulatory Compliance