Customer Service - Digital Sales - Housing - DS - Kanpur - Sai Square - J Grades

Job Description

Key Objective of the Job :

• . Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys.
• . Proactively understanding customer needs and cross- selling multiple products as per the requirements
• . Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team.
• . Execute all activities / campaigns as planned by the respective Digital Sales Manager
• . Displaying customer centricity by executing all customer interface processes within defined timelines.

Collaboration with various internal / external teams (Contact Center, Internal Business teams, Aggregators) to ensure timely service to all customers seeking a mortgage product

Major Deliverables :

Specialized job competencies :

Graduate : Yes

Masters / Postgraduate : Optional

Skills Required

Statutory Compliance, Home Loans, Mortgages