Hospitality Services Manager

Position : Restaurant General Manager

Location : AOD, Mumbai

Role Overview :

The Restaurant General Manager will oversee all aspects of daily operations at AOD, ensuring a seamless guest experience, strong team leadership, and sustainable profitability. The role requires strategic planning, operational excellence, and a passion for hospitality to uphold AOD’s brand standards and service ethos.

Key Responsibilities :

• Lead daily restaurant operations across dining and bar areas to ensure exceptional service and guest satisfaction.
• Plan and manage budgets, control costs, and analyze sales performance to drive profitability.
• Recruit, train, and mentor staff to maintain high service and hygiene standards.
• Coordinate with the culinary, marketing, and finance teams to align business objectives.
• Implement and monitor SOPs for service quality, inventory, and safety compliance.
• Handle guest feedback effectively and maintain brand reputation.
• Monitor vendor relations and ensure timely supply chain management.
• Maintain high standards of cleanliness, health, and food safety.
• Develop and execute initiatives that enhance guest loyalty and revenue opportunities.

Qualifications & Skills :