Associate, Capital Markets Client Services

About the Role :

Grade Level (for internal use) :

07

The Team :

As a member of the Capital Markets Client Services team you will serve as an expert for the S&P Capital IQ and Capital IQ Pro platforms. You will be responsible for providing client support on our business intelligence tool by holding diagnostic conversations and driving product usage and revenue. Working on a team is essential in this role. Additionally Client Services interacts with many internal teams including Sales Content Product News and Technical Support.

The Impact :

This role assists market leaders and decision-makers across the financial services industry. You will help our clients resolve

issues interpret our data and navigate the S&P Capital IQ and Capital IQ Pro platforms so that they can make decisions with conviction.

Whats in it for you :

Grow and improve your financial knowledge product expertise problem-solving skills and professional communication

Expand your understanding of enterprise-level products and new technologies

Prepare for a successful career within S&P Global

Responsibilities :

Provide exceptional customer service to clients distributors and internal SPGMI staff via phone email and web chats in the areas of industry content and product consulting

Support a client base of firms across the Investment Banking Private Equity Investment Management Financial Corporate

and Non-Financial Corporate segments.

Positively impact client perception of the Market Intelligence division

Assist with training and mentoring new hires by demonstrating expertise in best practices and product knowledge

Conduct product demos or webcasts for clients

Build out our Knowledge Base for internal stakeholders and clients

What Were Looking For :

A bachelors degree in finance accounting economics and / or related field

Strong leadership and teamwork skills

Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage

An ability to resolve problems manage time and organize well are essential required skills

Strong financial knowledge or knowledge of the global economy

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission :

Advancing Essential Intelligence.

Our People :

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

Family Friendly Perks : Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit : Hiring and Opportunity at S&P Global :

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert :

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to : and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) OPRTON203 - Entry Professional (EEO Job Group)

Required Experience :

IC

Key Skills

Aeronautical,Anti Money Laundering,ASP.NET,Dcom,ABAP,Manufacturing

Employment Type : Full-Time

Experience : years

Vacancy : 1