Duty Manager Front Office

Company Description

Oleander Farms, nestled amidst 180 acres of verdant greenery in the picturesque hills of Karjat, offers a serene retreat perfect for creating cherished memories with loved ones. Located just a short drive from Mumbai and Pune, the property combines natural beauty, luxurious comfort, and exceptional hospitality. With majestic mountains, meandering streams, and sprawling lawns, Oleander Farms provides a peaceful getaway or an action-packed family picnic. The resort features over 135 luxury rooms, an in-house restaurant (Saltt), a microbrewery (Common House), and amenities such as an outdoor swimming pool and a dedicated kids' play area to ensure every guest feels at home.

Role Description

This is a full-time on-site role for a Duty Manager Front Office, located in Karjat. The Duty Manager in Front Office will be responsible for overseeing front office operations, ensuring guest satisfaction, managing check-ins and check-outs, handling guest inquiries, and resolving issues promptly. The role involves coordinating with various departments to ensure smooth operations and providing exceptional guest service. The Duty Manager will also be responsible for office administration tasks and maintaining a welcoming environment for guests.

Qualifications

• Skills in Front Office management
• Strong guest Service and guest Satisfaction skills
• Excellent Communication skills
• Ability to work in a fast-paced environment and manage multiple tasks efficiently
• Experience in hospitality management or a related field is beneficial
• Strong problem-solving skills and attention to detail
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred

Skills Required

Attention To Detail, Front Office Management, Guest Satisfaction, Guest Service, Communication, Problem-solving