No longer accepting applications
Service Delivery Lead
Bean HR ConsultingKozhikode, IN19 hours ago
Job descriptionCollaborate with business and IT teams to define and evolve the enterprise architecture roadmap. Develop and enforce architectural frameworks, standards, and design principles. Align technology solutions with business strategy and modernization initiatives. Govern technology selection, integration, and scalability decisions. Act as the escalation point for delivery-related issues. Build and maintain long-term relationships with clients through proactive engagement. Communicate performance updates and insights to internal and external stakeholders. Partner closely with Sales, Account Management, and Support teams for end-to-end client success. Lead and mentor a team of service delivery managers, architects, and engineers. Manage resource allocation, training, and performance reviews. Build a culture of ownership, accountability, and collaboration within delivery teams. Identify gaps in delivery processes and implement best practices for improvement. Conduct root cause analysis and ensure preventive actions are executed. Stay updated on delivery methodologies, DevOps practices, and cloud technologies to maintain competitiveness. Oversee incident, problem, and change management processes. Establish governance models to monitor service quality, compliance, and release readiness. Report delivery performance, operational metrics, and improvement initiatives to leadership. Bachelor’s or Master’s degree in Computer Science, IT, or related discipline. 20+ years of experience in software delivery or IT service management. Minimum 5 years in a senior leadership role managing large-scale teams and enterprise clients. Deep understanding of SDLC, Agile, DevOps, and Cloud delivery environments. Strong background in ITIL, service governance, and client engagement. Excellent communication, leadership, and stakeholder management skills. Preferred Certifications : ITIL, PMP, Prince2, or Scrum Master.
Job Title : Software Service Delivery Leader
Location : Gurugram- Hybrid
Experience : 18–22 years (with minimum 5 years in leadership roles)
About the Role
We are seeking a highly motivated and experienced Software Service Delivery Leader to drive service excellence, client satisfaction, and operational efficiency across multiple software delivery functions. This leader will play a critical role in ensuring smooth delivery of complex software solutions, maintaining client trust, and aligning technology strategy with business goals.
Key Responsibilities
1. Service Delivery Management
- Oversee end-to-end software service delivery across multiple client engagements.
- Ensure adherence to SLAs, KPIs, and client expectations.
- Implement delivery frameworks and best practices for scalable and consistent performance.
- Track and analyze performance metrics to ensure continuous improvement.
2. Enterprise Architecture & Technical Governance
3. Client & Stakeholder Management
4. Leadership & Team Management
5. Process Optimization & Innovation
6. Governance & Reporting
Qualifications & Skills
Apply now by sharing resume at subhash@beanhr.com
Create a job alert for this search
Delivery Lead • Kozhikode, IN
Related jobs
- Promoted
- New!
Service Delivery Lead
Bean HR Consultingkozhikode, kerala, in Software Service Delivery Leader.We are seeking a highly motivated and experienced.Software Service Delivery Leader.This leader will play a critical role in ensuring smooth delivery of complex soft...Show moreLast updated: 15 hours ago
- Promoted
SAP Ariba Upstream Lead Consultant
S2IntegratorsMalappuram, IN We are looking for an experienced.Ariba implementations and integrations.The ideal candidate will have strong expertise across Ariba modules, leadership capabilities, and hands-on experience with S...Show moreLast updated: 8 days ago
- Promoted
SAP Onboarding 2.0 Consultant
Softcom Systems IncMalappuram, IN Job Opportunity : Onboarding Consultant - Offshore.Employee Central - must send must send.An Offshore Onboarding Consultant specializes in providing remote SAP SuccessFactors Onboarding implementati...Show moreLast updated: 2 days ago
- Promoted
Territory Sales Incharge
Pidilite Industries LimitedWayanad, Kerala, India Pidilite is hiring for Territory Sales Incharge.Skill : Territory Sales Incharge.Exp : 3 to 9 years on roll exp in Channel Sales ,B2C Sales and B2B sales exp.
Communication : Excellent communication...Show moreLast updated: 11 days ago
- Promoted
Delivery Lead
RapidBrainsMalappuram, IN Job Title : Portfolio Lead (Digital Delivery & Strategic Client Transformation).Remote / Hybird / Onsite as permanent employee.
Company : Our Premium Client - German Based.We're seeking an experienced an...Show moreLast updated: 21 days ago
- Promoted
Service Delivery Manager - Manufacturing & Quality Applications
CognizantKozhikode, IN The Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg.
Quality (GxP) IT applications, with a strong focus...Show moreLast updated: 1 day ago
- Promoted
Loftware Technical Delivery Lead (LABELLING)
RED GlobalMalappuram, IN Our client, a global Life Sciences organization, is embarking on a large-scale Loftware implementation program and is seeking an experienced Loftware Lead with deep implementation and technical del...Show moreLast updated: 2 days ago
- Promoted
Microsoft Power App Lead
Persistent SystemsMalappuram, IN We are Looking for Lead having good experience in implementing and leading of Microsoft power platform as part of a service-oriented architecture for managing dynamic business process.Must be profi...Show moreLast updated: 23 days ago
- Promoted
SAP Delivery Lead – FICO (Chartered Accountant)
Biocon BiologicsKozhikode, IN We are seeking a seasoned SAP Delivery Lead with deep expertise in the FICO module, preferably with a Chartered Accountant (CA) qualification.
The ideal candidate will have 20+ years of experience, ...Show moreLast updated: 2 days ago
- Promoted
- New!
Credit Analysis / Review (Associate / Sr. Associate / Delivery Lead / Delivery Manager)
Acuity Knowledge Partnersmalappuram, kerala, in Acuity Knowledge Partners is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Lending Services team based in Gurgaon / ...Show moreLast updated: 15 hours ago
- Promoted
- New!
SAP Delivery Lead / Manager
Neovatic Technologiesmalappuram, kerala, in We are looking for an experienced.SAP projects and ensure successful implementation across multiple modules and stakeholders.
The ideal candidate will have deep SAP functional / technical expertise, p...Show moreLast updated: 15 hours ago
- Promoted
Technical Services Manager
GenScriptMalappuram, IN Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution / innovation for regionalkey account and distributors to address customer need...Show moreLast updated: 30+ days ago
- Promoted
Team Lead
TPkozhikode, kerala, in We are actively hiring for International Process (Operations - Team Leader) 🚀.Shift- 24x7 Rotational Shift (Including Night Shifts).
Days Working with 2 rotational week offs.Immediate Joiners Prefe...Show moreLast updated: 30+ days ago
- Promoted
Salesforce Delivery Lead and Architect
Omni ReachKozhikode, IN Salesforce Delivery Manager & Technical Architect.Salesforce initiatives and build a best-in-class Salesforce practice within our organization.
This role requires a strategic thinker and hands-on le...Show moreLast updated: 19 days ago
- Promoted
Digital Lead Generation Enthusiast
TECNVIRONS PVT LTDKozhikode, IN Empower Your Business with Seamless Automation and Intelligent Communication".Tecnvirons is AI-powered multi-Channel communication and business management solution designed specifically for small ...Show moreLast updated: 23 days ago
- Promoted
ServiceNow Consultant (Discovery & CMDB) – Immediate Joiner
NEYOMalappuram, IN Hyderabad | Bangalore | Pune | Mumbai.Immediate Start (within 5 days).Neyo Ltd is seeking a ServiceNow Consultant with solid hands-on experience in Discovery and CMDB within the ITOM suite.The idea...Show moreLast updated: 1 day ago
- Promoted
Lead ServiceNow Developer
Buxton Consultingmalappuram, kerala, in Position : Lead ServiceNow Developer.IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.
Key Skills : ServiceNow, Human Resource Service Delivery (HRSD), Customer Se...Show moreLast updated: 23 days ago
- Promoted
- New!
Technical Delivery Manager
The Ksquare Groupmalappuram, kerala, in Technical Delivery Manager (Digital, Data, QE & Salesforce).Own end-to-end delivery of multi-workstream programs spanning Digital Engineering (Front End, Middleware & Cloud), Data / Analytics, Qualit...Show moreLast updated: 15 hours ago