Communication Manager

Communication acceleration center (CAC) - 35%

• Oversee India-based CAC operations, ensuring seamless alignment, delivery excellence and measurable impact.
• Lead hiring, onboarding, resourcing and development for a high-performing communication team.
• Manage workflows, timelines and quality standards; introduce process improvements for scalability.
• Apply analytics and feedback to refine strategies, elevate quality and boost efficiency.
• Foster a high-performance, collaborative culture rooted in feedback, mentorship and global best practices.

Continuous improvement - 10%

• Use metrics and assessments to enhance practices, productivity and results.
• Leverage technology / AI and insights to strengthen processes and outcomes.

Stakeholder management - 5%

• Act as a trusted communication advisor to India and enterprise leaders.
• Build strong partnerships across teams, enabling alignment and effective (REQUIRED OR PREFERRED) : Bachelor's degree in communications, marketing or a related field.

Master's degree preferred.

TECHNICAL / SOFT SKILLS (REQUIRED OR Strong attention to detail with exceptional written and verbal communication skills.

• Ability to adapt messaging for diverse audiences and channels.
• Proven track record of sound judgment in managing communications for internal and external stakeholders.
• Ability to work with urgency, agility, and a solutions-focused mindset.
• Strong interpersonal skills to collaborate, influence, and build trust across teams and geographies.
• Ability to lead a team and foster a culture of continue learning and excellence.

EXPERIENCE (MUST NOTE REQUIRED OR 6-8 years of progressive experience in communications or marketing roles.

• Demonstrated success in developing and executing integrated communications / marketing strategies for a global or matrixed organization.
• Prior experience managing and scaling high-performing teams, with operations oversight.
• Strong expertise in brand positioning, storytelling, and engagement strategies.
• Excellent stakeholder management skills with the ability to influence at all levels.
• Proficiency in AI tools, digital communication platforms, and reporting / dashboard tools.
• Data-driven approach with experience using metrics and insights to improve communication impact.

LEADERSHIP SKILLS (REQUIRED OR Ability to work independently while maintaining a professional and collaborative demeanor.

• Skilled at managing and prioritizing multiple projects and competing deadlines.
• Strong organizational, time management, and decision-making skills.
• Committed to fostering a culture of performance, quality, and continuous improvement

(ref : iimjobs.com)